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Recovery Disk and NDIS-NIC

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Hello Acronis-Users,

i am trying to recover a Notebook with an onboard NDIS network chipset (under windows known as "atheros ar8152 pci-e fast ethernet controller")

Unfortunatly the Recovery-Disk don't recognize the NIC.

As a matter of fact it is not possible to use NAS or Depots for recovery.

Is there a howto?

Stefan

0 Users found this helpful

Hello Stefan,

Welcome to the forum and thank you for posting. I will do my best to assist you with this issue.

There are some issues with Atheros network cards, we are working on resolving them. I will send you a private message with a custom version but there is a chance that it will not detect your NIC. If it does not, please contact our Support team with this information:

1. Windows system information file from that machine taken from Windows.

2. System report from that machine taken from your regular bootable media.

Please let me know if you have additional questions.

Thank you.