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Recovery not start after resizing partition

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hi,
I'm usin ABR10 build 11639.
I'm running a bare metal recovery on the same hardware used for backup, but using a larger disk.
If I change the size of the target volume the recovery task remains running but not advancing.
If you restore the original size while maintaining the restoration is completed properly.
I tried to restore the MBR and separate volume without success.
I need to recover using all available space.
Waiting for news and tips. Thanks

0 Users found this helpful

Hello Christian,

Thank you for finding time to join is on Forum, it's nice to have you with us. I understand how inconvenient the situation is, and will be glad to help.

First of all please note that you're using an outdated build of the product, and we strongly recommend that you update to the latest build.

Back to the issue itself: please check whether your steps match the instructions in this KB article. Should you perform everything according to the plan, but the issue remain, please send us the Recovery log - it will be able to shed the light onto the situation. Acronis Report both from source and target drives will be very useful.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!

Not that it should make any difference, but you can try to create the partition first (in products' disk management or any other way, left unformatted) and then specify restore to the existing partition.