[RESOLVED] Backup of one server taking a long time.

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Now when I say a long time it ran for 3 days and only got to 28% and listed another 10 days to go.

The server is 2008 Enterprise 64bit so a similar build to most of my other servers. It runs Team foundation server but for some reason only backs up at 170KB/s.

Has anyone else encountered this or know why it could be doing this, no errors nothing in the event logs on either the AMS or the machine to be backed up. Everything else works fine and all other backups have no problems, I have tried it in several different VSS modes.

Acronis Customer Central is working on this issue.

Thu, 10/04/2012 - 11:09
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Assuming it's a disk backup of a physical machine (not agentless), is the speed the same if you create a file backup of some folder , or set backup destination to a local folder?

Thu, 10/04/2012 - 19:28
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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dev-anon wrote:

Assuming it's a disk backup of a physical machine (not agentless), is the speed the same if you create a file backup of some folder , or set backup destination to a local folder?

Sorry should have said its a VM using the agent....will try the folder back up..but yes its a full disk backup.

Fri, 10/05/2012 - 07:16
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hello Philip D'Ambrogio,

Thank you for using Acronis software.

Please accept my apologies for the delay.

I have checked your account and found licenses for Acronis Backup & Recovery 11. As you have valid support subscription, I have done the free upgrade to Acronis Backup & Recovery 11.5 for you.

I suggest downloading the new license keys and product in order to upgrade your environment to the new version. We have increased backup speed in virtual environments in this version. 

If you have, any problems while updating your environment or at any other situation, feel free to contact support. Find information about your support options in our Customer handbook.

Please let me know if you have additional questions.

Thank you.

Thu, 10/18/2012 - 06:55
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 6
Comments: 7
Peter Vigoureux wrote:

Hello Philip D'Ambrogio,

Thank you for using Acronis software.

Please accept my apologies for the delay.

I have checked your account and found licenses for Acronis Backup & Recovery 11. As you have valid support subscription, I have done the free upgrade to Acronis Backup & Recovery 11.5 for you.

I suggest downloading the new license keys and product in order to upgrade your environment to the new version. We have increased backup speed in virtual environments in this version. 

If you have, any problems while updating your environment or at any other situation, feel free to contact support. Find information about your support options in our Customer handbook.

Please let me know if you have additional questions.

Thank you.

Hi,

Thanks for the upgrade but given your response Im not sure you understand the problem. All other servers backup at a rate of around 25-30MB/s but only one or two run at 200-300KB/s for no apparent reason. Ive been working with your support via email over this and Im not convinced anyone knows why.

In order to upgrade to version 11.5 do I need to completely remove the old version first or will I be able to upgrade without losing everything?

Thanks.

Tue, 11/27/2012 - 11:23
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 31
Comments: 1272

Hello Philip D'Ambrogio,

Thank you for your quick reply and clarification.

I recommend using the support communication solving this issue.

A good way to analyze speed issues is to collect network-tracing logs. You can find information about in this article from our knowledge base.

I will leave a comment in your support case informing the support professional about this thread.

Because this issue is analyzed in support, I lock this thread.

Feel free to contact me via private message, if you have any issues regarding this thread or need any other kind of help.

Thank you.

Wed, 11/28/2012 - 07:25
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.