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[RESOLVED] [Duplicate] Recovering data - choosing selection to recover is incredibly slow

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When trying to recover data from a tape backup, each step of the data selection process is extremely slow. Each time I try to expand a selection I receive the 'Loading...' message which spins for several minutes. Is there something that can be done to speed up this process?

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Hello Cives,

Thank you for using our Acronis forum. I am happy to assist you.

Please accept my apologies for the delay.

The reason for the slow reaction in GUI is big catalog data and tape data that are loaded while you try to expand the view. Unfortunately, there is no way to speed up this process.

If you need additional assistance, please feel free to contact our support. You will find more information about these steps in our Customer handbook.

If there is anything else, we can do for you, please let me know.

Thank you.

Hello Lee Batson,

it seems, that this is the same reported issue than in this forum thread: http://forum.acronis.com/forum/37126

So I will close this, to make it as duplicate.

If there is anything else, we can do for you, please let me know.

Thank you.