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Restart is required

Thread needs solution

Somehow when I try to restore my backup from CD boot media of Acronis server, it says:

Task 1 of 1 -Recovery (volume) > need interaction
Restart is required Reboot Cancel

Of course, if I click reboot, it reboots the machine and brings it back to the same point.

What's going on here?

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Hello Benny!

Thank you for finding time to open the thread and share your experience with us! I completely understand your concern and will be glad to assist you.

Unfortunately it's hard to identify the exact cause of the problem, so this situation requires investigation. Could you please gather: 

  1. Picture of the error message
  2. Acronis Info from the running machine
  3. Exact sequence of steps performed
  4. Backup style
  5. What partition is being restored

After that please kindly contact support directly with the information attached. Keep in mind that should there be any procrastination with the reply, you can always specify us the case number. We will do our best to speed up the process.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!