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Restore STALLS, won't complete

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Hi,
I had my wife download ACRONIS PERSONAL EDITON for free about 6 months ago... At that time she made an image of her entire harddrive which is partioned (C-D-E-F). Recently when trying to restore the image, it will stall after restoring "C" ....once it goes to "D" it stops restoring. Is there a way to have it complete the full restore?
Thank You Kindly, Frank

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Hello Frank,

Thank you for using [[http://www.acronis.com/homecomputing/products/trueimage/ | Acronis True Image]]

Please try to do the following:

Please create partitions of the same size on the target hard drive and recover the partitions separately, one-by-one.

You can create Acronis Bootable Rescue Media and restore the archive under it. 

I can suggest you to create Acronis Booting Rescue Media and perform the operation under it.

Acronis Bootable Rescue Media is a standalone version of Acronis True Image, burned onto a CD and based on a Linux operating system.

1. Create Acronis Booting Rescue Media.

2. Insert Acronis Booting Rescue Media and reboot your computer. Please check in your computer's BIOS if booting from removable media (CD-ROM) is allowed and switched on.

3. Choose the Recovery Wizard and perform the operation.

Thank you.

Dear Oleg Lee you suuggest the following: Please create partitions of the same size on the target hard drive and recover the partitions separately, one-by-one.

Is this possible if the image of the partitions (C,D,E,F) were created as ONE WHOLE IMAGE - they weren't created as separate distinct partitions.

Thank you, Frank

Dear Frank,

Thank you for your response.

You should be able to restore a separate partition from an archive of the entire hard drive. There should be be a program window that proposes you to select a partition or a whole hard drive to restore.

Don't you have this option? Could you please let me know the build number of the program? You can find out the build number by selecting "Help" option, "About". The personal version based on Acronis True Image 10.0 Home or Acronis True Image 9.0 Home should have this possibility.

Thank you.