Retention policies - "Cleanup archive when there is insufficient space to back up" doesn't work after upgrade to 12497

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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We were succesfully using the "Cleanup archive when there is insufficient space to back up" retention policies until upgrade to ABR 12497. Tasks with this retention policy failed to run (error on 0% of backup tasks). We opened a ticket number 00934136 and were told that this is a new issue and that the developers will have a look at it, but didn't get any update since.
We switched to a different retention policy which doesn't work very well in our scenario and requires lots of manual inverventions.
Recreating the tasks and reinstalling the software did not solve the problem.
Has there been an update to the issue, or would there be one in the next release? We are waiting for a more permanent resolution.
Thank you,
Pavla

Wed, 11/10/2010 - 18:15
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 88
Comments: 4769

Hello Pavla,

Thank you very much for the follow-up. I will do my best to assist you.

We are still investigating this issue and I am sorry that we did not follow-up with you about it. I will get in touch with the support representative in charge of the case as well to speed things up.

In the meantime, if you need additional assistance or have any other questions, please let me know.

Thank you.

Thu, 11/11/2010 - 10:33
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