[SOLVED] Problem setup Agent Core 11 on server with management console

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 1

Hi,
I'm not able setup Acronis Agent Core (and Agent for Windows) on my server. On the same server I have already installed Management Console and License Server.

I attach installation log and after I write error messages. The server is a Windows Server 2008 R2 64bit

Acronis Backup & Recovery 11 Agent Core
Codice: 013795845
Tag riga: 0x851efe822fcbb7fc
Messaggio:

Codice: 06442537
Tag riga: 0x394351065f8e4b58
Messaggio: Errore di installazione.

Errore secondario
Codice: 013795845
Tag riga: 0x851efe822fcbb7fc
Messaggio:

http://kb.acronis.com/errorcode/
Codice evento: 0x00624E29+0x00D28205

Please help me!

Thank so much

Tue, 07/16/2013 - 15:16
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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SetNamedSecurityInfoW returned 5 (Access denied) while processing file 'C:\ProgramData\Acronis\BackupAndRecovery\ASN\VaultMetadataDatabases\DC252990-C700-47FE-9E66-0A70B118C42C_l.fdb.bak'
It tries to set full read/write permissions on this file (as it did for all files in C:\ProgramData\Acronis\BackupAndRecovery ) for agent service user (in your case soselb\administrator) and failed. Check if you can set necessary permission on this file in its properties in Windows.

Tue, 07/16/2013 - 16:34
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 1

It works! Thank you very much

DC252990-C700-47FE-9E66-0A70B118C42C_l.fdb.bak was file of 0 kb... I delete it and all works fine

Thanks!

Wed, 07/17/2013 - 06:11