some incompatibility with 64 bits?
" Acronis Backup and Recovery 10 " has it some incompatibility with 64 bits?

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Hi - I'm unable to run Acronis True Image 2018 on my computer.
It seems to install, but it doesn't run at all.
The Windows 10 Program Compatibility Troubleshooter indicates that TrueImageLauncher is incompatible with my system.
Is this a completely lost cause, or is there some other way to run True Image (e.g. command line interface)?
Thanks
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Windows 10
Operating System
64-bit
CPU
Intel Core i7 4790 @ 3.60GHz 33 °C
Haswell 22nm Technology
RAM
16.0GB Dual-Channel DDR3 @ 798MHz (11-11-11-28)
Motherboard
Dell Inc. 0KWVT8 28 °C
Graphics
FS2333 (1920x1080@60Hz)
Acer H203H (1600x900@60Hz)
4095MB NVIDIA GeForce GTX 745 (NVIDIA) 42 °C
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Hello Thomas,
The issue requires more in-depth investigation, which is unfortunately not possible on forum. Please reply to the last email from our support team (contains a ticket ID 03106044 in the subject).
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