The specified file does not exist. - job paues than goes on

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 2
Comments: 2

Hello,

It seems that most Mondays (when the full backup runs) the job would stop with

The specified file does not exist.
Additional info:
--------------------
Error code: 17
Module: 4
LineInfo: 7ceb2cdc9fb121d3
Fields: function : WriteFileNoCache, $module : disk_bundle_vs
Message: The specified file does not exist.
--------------------
Error code: 65520
Module: 0
LineInfo: bd28fdbd64edb8e0
Fields: code : 2147942402, $module : disk_bundle_vs
Message: The system cannot find the file specified
--------------------

Incremental backups run fine. We do backup 3 partitions plus an external drive onto a 2TB external drive. Using Acronis 11 latest build (11.0.17440).

Tried to search, but seems no other case is seem to connect to ours (previosly was running ABR 10 so upgraded to 11 as per http://kb.acronis.com/content/9070).
Not sure what does it miss, any hints? The OS is SBS 2011 Standard one full backup is around 1TB with maximum compression.

Thanks

Edit : missed to tell I do receive that the job requires interaction (like today) the job stopped at 71%, clicked to retry, the prompt that it needs interaction came up immediately again, but when retried 2nd time the job started to work again.

Tue, 06/18/2013 - 09:04
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Comments: 1379

Looks like external drive (the target) suddenly disconnected then reconnected back after a while. Try to test is with other location (e.g. NAS or internal disk, if you can find a 1TB one). Is it regularly displaying interaction on the same percentage?

Tue, 06/18/2013 - 12:51
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 2
Comments: 2

Hello Fedor,

Thanks for the hint. We do swap HDDs (week one and week two). Unfortunately have not discovered a pattern what would suggest that one of the HDDs is faulty... Regarding the percentage I think it might be random, but as it occures approx twice a month cannot really verify... What I'm gonna do just now, disable the schedule and run a full backup tonight to see if it's the same percentage, etc.

Tue, 06/18/2013 - 13:13
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 2
Comments: 2

Hello Fedor,

Thanks for the hint. We do swap HDDs (week one and week two). Unfortunately have not discovered a pattern what would suggest that one of the HDDs is faulty... Regarding the percentage I think it might be random, but as it occures approx twice a month cannot really verify... What I'm gonna do just now, disable the schedule and run a full backup tonight to see if it's the same percentage, etc.

Tue, 06/18/2013 - 13:13