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stop the backup

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Hi, I have a local backup task on server (ABR 10 for Advanced Servers is installed on that windows 2003 Server) that stack on the server. I already restart all 3 Acronis services Acronis Scheduler2 Agent etc. But the task is still in stopping state. I would not like to restart the server. thanks, Nico

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Hello Nico,

Thank you for posting and I will definitely assist you.

To get rid of that task, please stop the Acronis services first, then go to task manager (ctrl+alt+del) and make sure that in the processes tab you have checked the Show processes from all users box. Then, end the BackupAndRecoveryService.exe process and restart the Acronis services.

I would also like to assist you with resolving the issue with backups getting stuck. Can you please let me know more about your backup. What are you backing up and to where. Do you have a database and are you using Volume Shadow Copy Service? What build is your version of ABR10?

If you have any other questions, please let me know.

Thank you.