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Task stalled at 100% and cannot stop it

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With ABR10 SBS,

Connected to remote machine (SBS): Backup plans and tasks shows a running 100% task and cannot stop it.

The task has a full backup & Validation:
Full Backup:
State: Running 100%
Status: OK
Last start time: 14 hours 41 minutes ago
Last finish time: Never
Last result: -
Validation:
State: Idle
Status: OK
Last start time: 8 hours 9 minutes ago
Last finish time: 6 hours 44 minutes ago
Last result: Succeeded

The validation settings is:
What to validate: Entire archive
When to validate: After a full backup is created

The Full Backup log shows:
09/08/11 10:05:51 pm - Pending operation 147 started: 'Creating partition image'
09/08/11 08:46:58 pm - Pending operation 147 started: 'Creating partition image'
09/08/11 07:56:45 pm - Locking partition 0-0...
09/08/11 07:56:25 pm - Pending operation 147 started: 'Creating partition image'
09/08/11 07:56:23 pm - Analyzing partition 'D:'...
09/08/11 07:56:23 pm - Analyzing partition 'H:'...
09/08/11 07:56:23 pm - Create Full Backup From: Disk '1' (etc.)
etc.

The backup job started at 07:56:15 pm.

I've tried the stop button many times, and after more than 2 hours, it is still Running 100%.

0 Users found this helpful

Hello ptyit,

Welcome to the forum and thank you for posting. I will definitely help you with resolving this issue.

It is possible there is a conflict with a third party application which causes this. Do you have Kaspersky running on this machine by any chance? We have a KB article that helps to fix this problem.

Could you also let me know the build number that you are running?

In case you need immediate help you can always get in touch with our Support team directly with the following report.

Please let me know if you have additional questions.

Thank you.