Try to Backup network drive failed with 11.863.304(0xB50508)

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 2

Hi

we tried to Backup a network drive with Arconis for worstation, but it just failed:

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Details
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Typ: Fehler
Datum und Zeit: 17.12.2009 14:29:00
Backup-Plan: Backup Fileserver
Task: Voll-Backup
Code: 11.863.304(0xB50508)
Modul: 181
Besitzer: mark.e@MARKST61
Nachricht:
Task 'Voll-Backup' fehlgeschlagen: 'Fehler beim Öffnen der Datei.
Zusätzliche Info:
--------------------
Fehlercode: 7
Module: 4
LineInfo: f35f747b3b21fb14
Felder: function : FindFirstFileW, filename : \\?\Z:\Buchhaltung, $module : C:\Programme\Acronis\BackupAndRecovery\mms.exe
Nachricht: Fehler beim Öffnen der Datei.
--------------------
Fehlercode: 65520
Module: 0
LineInfo: bd28fdbd64edb8bc
Felder: code : 2147942403
Nachricht: Das System kann den angegebenen Pfad nicht finden
--------------------'.
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Can you help us with this Problem.
Client OS Windows XP SP2
Server OS Debian 3
Connection over smb
Manualy test Backup (non schedueld) works fine.

Best regards.

Claudius

Thu, 12/17/2009 - 16:00
0 Users found this helpful
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 2

I tried this yesterday before i post here, cause of the Error-Messeage "\\?\Z:\Buchhaltung" but in the Management Conlose, he doesent find the server. Unter the Windows-client everything in the Network works fine.

The funny thing ist that an non schuedele Backup works. *confused

Fri, 12/18/2009 - 08:52
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 27
Comments: 1940

If type UNC in the field and press the green arrow button - does it find it? The "run now" tasks, iirc, uses the context of the current login session where you mapped the drive, the scheduled task doesn't see it.

Fri, 12/18/2009 - 21:14
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 5

Same problem for me I'm afraid with no answer yet from Acronis after two weeks!

The problem appears to be that mapped drives are for user accounts - not machines in general and even if you run the task as the right user account, it fails - UNC paths DO NOT work as the source but do work as the target (Vault) - why this is the case is a mystery!

Tue, 12/22/2009 - 09:38
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 17
Comments: 2991

Hello all,

Thank you for posting your question, I will be happy to help.

To resolve the issue please tick off Advanced view on the Create backup plan screen. Click Change next to Access credentials under Where to back up. 

Specify the credentials to get the access to the network share. After that run the task and see if the issue remains. 

Please let us know the results, we should be sure that the program runs flawlessly. If the provided information is not clear or if you have any other question do not hesitate to post them and we will be glad to answer.

Thank you.

Wed, 01/20/2010 - 13:26
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 0
Comments: 1

Hi @ all !

We have the same problem too :

Typ: Fehler
Datum und Zeit: 31.03.2010 10:12:32
Backup-Plan: Sicherung_Server
Task: Voll-Backup
Code: 11.863.304(0xB50508)
Modul: 181

Fehlercode: 2
Module: 218
LineInfo: 600f7166ce397da7
Felder: $module : C:\Programme\Acronis\BackupAndRecovery\mms.exe
Nachricht: Ausführen der Backup- und Recovery-Engine fehlgschlagen.

thanks in advance !

Wed, 03/31/2010 - 08:39
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 88
Comments: 4769

Hello tcp/ip84,

Thank you very much for your post. I will do my best to assist you with this issue.

I apologize, but this error message does not provide enough information about this problem. Would you be kind enough to briefly describe your backup scenario, where you are saving the backup and which build of Acronis Backup and Recovery 10 you are using. Also, please generate an AcronisInfo report and kindly send me a PM with it attached.

Please let me know if you have additional questions.

Thank you.

Wed, 03/31/2010 - 12:31
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.