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Unable to Connect to ANY remote machines/MSS Service won't stay started

Thread needs solution

The error we are seeing when we try to control a remote machine from the Console is:

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Error
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Cannot connect to 'WORKSTATION1'.
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Details
Code: 11,468,816(0xAF0010)
LineInfo: 0x1B28A72E6916E8B8;

Module: C:\Program Files\Acronis\BackupAndRecovery\mms.exe
Message: Failed to establish remote connection: Remote connections are disabled.

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The Acronis MSS Service no longer will continue to run. Attached is the ZIP file containing the Acronis information

Attachment Size
acronisinfo.zip 12.18 MB
0 Users found this helpful

Hello Richard Currao,

Welcome to our forum. I am happy to assist you solving this issue.

This problem can have several causes. Please follow the instructions of this article of our knowledge base.

If there is anything else, we can do for you, please let me know.

Thank you.