Skip to main content

Unknown Application ID: BackupScriptEngine error

Thread needs solution

Hello, I have Acronis Home 11.0 Build 8053. 

When attempting to run an incremental backup task, I receive the error noted within the first few seconds of the task running.  I have attempted to delete and recreate this task and still get the same error.  The FULL backup task completes successfully.

I have attached the application log.

1. (2:00:14am) The "DBA_BACKUP" operation started.

2. (2:00:39am) Error Unknown application ID: BackupScriptEngine@1c89678e5c0aa750

3. (2:00:39am) Warning! Failed to process pair script" 80DEDDD6-BDAF-40660ABF6-8CC8930B28EF

4. (2:00:39am) Warning! Priority changed to Low priority

5. (2:00:39am) Error Operation has completed with errors.

Could anyone please give me suggestions on fixing this?

0 Users found this helpful

Hello Sheila,

Thank you for choosing Acronis Disk Backup Software.

First of all, please make sure you use the latest build (8101), which is available here. To get access to updates you should first register Acronis software.

After that, please open C:\Documents and Settings\All Users\Application Data\Acronis\TrueImage\Scripts folder and delete its contents (there should be task script files with the names like 7F43D031-3D5E-426E-8958-36C75BF2E31A.tib.tis or similar).
Path for Vista is: C:\ProgramData\Acronis\TrueImageHome\Scripts

Then recreate tasks from scratch and check whether the issue persists.

Thank you.