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Upgrade to ABR 11 Management Server failed

Thread needs solution

Just getting a error message, when upgrading the management server from ABR 10 to 11

Code: 06442537
Zeilenkennung: 0x394351065f8e4bb1
Nachricht: Installationsfehler.

Suberror
Code: 01603
Zeilenkennung: 0xbd28fdbd64edb8bc
Nachricht: Schwerwiegender Fehler bei der Installation

the log-file is attached, but to complicated for me.

the upgrade of the license server (and the licenses itself) works without any problems.

Please I need help!

Attachment Size
acronismanagementserver.msi_.zip 433.31 KB
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Hello Morphil,

Thank you for your message. I will do my best to help you.

This installation issue will require additional investigation. Please submit a support request with the installation log and Windows System Information file so that we can fix this problem for you.

Please let me know if you have additional questions.

Thank you.