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Validation Task error 0x0040005B?

Thread needs solution

Has anyone encountered error 0x0040005B? It's not listed anywhere that I can see.

PS. I got no error email when this happened!

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Log Entry Details
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Type: Error
Date and time: 5/9/2010 2:59:39 AM
Backup plan: Backup 4/27/2010 4:51:36 AM
Task: Validation task
Code: 4,194,395(0x40005B)
Module: 64
Owner: james@HAILSTORM
Message:
Failed to validate backup archive 'Archive(1)_2010_04_27_07_34_10_281D' from the location with ID 'file://cyclone\backups\hailstorm\scheduled\Acronis-11639\'.
Additional info:
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Error code: 91
Module: 64
LineInfo: d143f4885f91eeaa
Fields: code : 8
Message: Failed to validate backup archive 'Archive(1)_2010_04_27_07_34_10_281D' from the location with ID 'file://cyclone\backups\hailstorm\scheduled\Acronis-11639\'.
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Acronis Knowledge Base: http://kb.acronis.com/errorcode/

Event code: 0x0040005B

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0 Users found this helpful

Hello James!

Thank you for finding time to report about the issue.

Unfortunately due to the lack of information it is difficult to identify the exact cause of the issue. Could you please kindly obtain the following information: 

  1. Acronis Info from the machine in question
  2. Backup location
  3. Exact sequence of steps performed.

After that please kindly contact support directly with the information attached. Keep in mind that should there be any procrastination with the reply, you can always specify us the case number. We will do our best to speed up the process.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!

I see this error after a successful backup, when trying to validate. I noticed that Catalog folder is missing, and it's a likely cause for this error.

Steps: I asked Acronis 11.5 bootable based on AIK 3.0 with Windows 7 SP1 supplement to create a full backup of the OS drive, and to verify after it's finished.

Attachment Size
139878-109750.txt 4.64 KB
139878-109753.zip 698.73 KB