Virtual Machine Backups Fail

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 3
Comments: 1

I am using Acronis Backup Recovery Agent for ESX/ESXi (build 10.0.11133) and am having difficulty backing up three virtual machines.

A full backup fails with the following message. Occasionally one of the machines is backed up (always the same one) which is part of the same backup plan but mostly they fail with the same message.

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Log Entry Details
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Type:          Error
Date and time: 10/20/2009 9:27:14 AM
Backup plan:   Backup 10/16/2009 2:42:50 PM
Task:          NAMEOFMACHINE - Full backup
Code:          11,863,304(0xB50508)
Module:        181
Owner:         root
Message:      
  Task 'NAMEOFMACHINE - Full backup' failed: 'Failed to run the backup and recovery engine.
Additional info:
--------------------
Error code: 2
Module: 218
LineInfo: 600f7166ce397ef2
Fields:
Message: Failed to run the backup and recovery engine.
--------------------'.
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Tue, 10/20/2009 - 08:56
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 17
Comments: 2991

Hello Freedom Technology,

Thank you for using [[http://www.acronis.com/enterprise/ | Acronis Corporate Products]]

Could you please create separate tasks to backup every VM separately and see if the issue remains? If the backup operations fail, please obtain the entire log files of the failed operations and attach to the next post.

You can obtain the entire log file in the following way:

Launch the program, Log -> Make right-click on the item that contains errors -> Select save all to file.

Thank you.

Fri, 10/23/2009 - 10:07
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