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Volume Shadow Copy Service Default Backup Option does not stay set

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I cannot get the Volume Shadow Copy Service "Create snapshots using VSS" option in the Default Backup & Recovery options to stay set -- it consistently reverts to "Create snapshots without using VSS" when I re-check the settings.

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Hello Christopher,

Thank you for your post. I will certainly help you.

I am very sorry for the inconvenience. This is a known issue in our software and it will be fixed in the next build of our program.

As a workaround, please enable this option in the backup plan creation menu->backup options->change->volume shadow copy service.

If you need additional assistance, please let me know.

Thank you.