VSS Errors
I am using Backup and Recovery Advcanced Server version 11639. I can not backup a Windows 2008 64-bit server using VSS. Without VSS I can create a image no problem. I tried disabling the Acronis VSS provider and use the MS VSS one but it still does not work.
Here is my error log......hopefully someone can help me out.
Task 'Incremental backup' failed: 'Error occurred while running the backup and recovery engine.
Additional info:
--------------------
Error code: 2
Module: 218
LineInfo: 600f7166ce397e28
Fields: $module : C:\Program Files (x86)\Acronis\BackupAndRecovery\mms.exe
Message: Error occurred while running the backup and recovery engine.
--------------------
Error code: 502
Module: 1
LineInfo: a164035b3ff39281
Fields: $module : C:\Program Files (x86)\Common Files\Acronis\BackupAndRecoveryAgent\BackupAndRecoveryService.exe
Message: Operation with partition '0-0' was terminated.
Details:
Failed to create volume snapshot.
Error code: 0x70021
Tag: 0xA5695862AAF8E633
Failed to start creating the volume snapshot.
Error code: 0x10C442
Tag: 0x14181C22EF45B04E
The device is not ready
Error code: 0xFFF0
code = 2,147,942,421 (0x80070015)
Tag: 0xBD28FDBD64EDB8BC
--------------------
Error code: 33
Module: 7
LineInfo: a5695862aaf8e633
Fields:
Message: Unable to create volume snapshot
--------------------
Error code: 50242
Module: 16
LineInfo: 14181c22ef45b04e
Fields:
Message: Failed to start creating the volume snapshot.
--------------------
Error code: 65520
Module: 0
LineInfo: bd28fdbd64edb8bc
Fields: code : 2147942421
Message: The device is not ready
--------------------'.

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Hello there, I am also receiving a very similar error as well which just started occurring recently. Here is the error log in my email notification. ms vss does not work either, and space on both the C: and Z: drive has not decreased dramatically, only a few MBs.
1 Information 9/28/2010 11:59:23 PM Analyzing partition '0-0'...
2 Information 9/28/2010 11:59:23 PM Analyzing partition 'C:'...
3 Information 9/28/2010 11:59:23 PM Analyzing partition '0-0'...
4 Information 9/28/2010 11:59:24 PM Analyzing partition 'F:'...
5 Information 9/28/2010 11:59:24 PM Analyzing partition '0-0'...
6 Information 9/28/2010 11:59:24 PM Analyzing partition 'Z:'...
7 Information 9/28/2010 11:59:25 PM Analyzing partition '0-0'...
8 Information 9/28/2010 11:59:25 PM Analyzing partition 'E:'...
9 Information 9/28/2010 11:59:25 PM Analyzing partition 'C:'...
10 Information 9/28/2010 11:59:27 PM Create Full Backup
From: Disk '2'
To file: "file:Z:\C_Backups_Nightly_2010_09_28_23_59_19_265D.TIB"
Compression: Normal
Exclude: Files matching mask
Match criterion: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\acr32A.tmp,
11 Information 9/28/2010 11:59:27 PM Pending operation 147 started: 'Creating partition image'.
12 Information 9/28/2010 11:59:43 PM Locking partition C:...
13 Error 9/29/2010 12:00:36 AM Operation with partition '0-0' was terminated.
Details:
Failed to create volume snapshot.
Error code: 0x70021
Tag: 0xA5695862AAF8E633
Failed to start creating the volume snapshot.
Error code: 0x10C442
Tag: 0x14181C22EF45B04E
Not enough storage is available to complete this operation
Error code: 0xFFF0
code = 2,147,942,414 (0x8007000E)
Tag: 0xBD28FDBD64EDB8BC
Additional info:
--------------------
Error code: 502
Module: 1
LineInfo: a164035b3ff39281
Fields:
Message: Operation with partition '0-0' was terminated.
Details:
Failed to create volume snapshot.
Error code: 0x70021
Tag: 0xA5695862AAF8E633
Failed to start creating the volume snapshot.
Error code: 0x10C442
Tag: 0x14181C22EF45B04E
Not enough storage is available to complete this operation
Error code: 0xFFF0
code = 2,147,942,414 (0x8007000E)
Tag: 0xBD28FDBD64EDB8BC
--------------------
Error code: 33
Module: 7
LineInfo: a5695862aaf8e633
Fields:
Message: Unable to create volume snapshot
--------------------
Error code: 50242
Module: 16
LineInfo: 14181c22ef45b04e
Fields:
Message: Failed to start creating the volume snapshot.
--------------------
Error code: 65520
Module: 0
LineInfo: bd28fdbd64edb8bc
Fields: code : 2147942414
Message: Not enough storage is available to complete this operation
--------------------
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Hello Al,
Thank you very much for posting. I will definitely help you with this issue.
Most likely it occurs because some other process consumes system resources. Please check this article for a solution.
If you continue to experience problems, please collect this report and contact our Support team directly so that we can investigate the issue and fix it for you.
Let me know if you have additional questions please.
Thank you.
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Hi Anton,
i seem to be having the exact same problem.
ProtectCommand: Failed to execute the command.
Additional info:
--------------------
Error code: 41
Module: 307
LineInfo: e6792a5ee190dd9e
Fields: $module : agent_protection_addon_vs
Message: ProtectCommand: Failed to execute the command.
--------------------
Error code: 3
Module: 329
LineInfo: 1cd98aae889424f9
Fields: $module : disk_bundle_vs
Message: Backup has failed.
--------------------
Error code: 1060
Module: 1
LineInfo: b43e776571144dec
Fields: $module : disk_bundle_vs
Message: Failed to commit operations.
--------------------
Error code: 33
Module: 7
LineInfo: a5695862aaf8e67c
Fields: $module : disk_bundle_vs
Message: Failed to create volume snapshot.
--------------------
Error code: 50242
Module: 16
LineInfo: 14181c22ef45b0c2
Fields: $module : disk_bundle_vs
Message: Failed to start creating the volume snapshot.
--------------------
Error code: 9
Module: 0
LineInfo: 2aacb7b2ab852ac
Fields: code : 2147942421, $module : disk_bundle_vs
Message: Unknown status.
--------------------
Error code: 65520
Module: 0
LineInfo: bd28fdbd64edb8e0
Fields: code : 2147942421, $module : disk_bundle_vs
Message: The device is not ready
--------------------
Can you please assist?
Thanks
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I'm seeing the same problem as the above poster:
Details:
Failed to create volume snapshot.
Error code: 0x70021
$module = "disk_bundle_vs"
Tag: 0xA5695862AAF8E67C
Failed to start creating the volume snapshot.
Error code: 0x10C442
$module = "disk_bundle_vs"
Tag: 0x14181C22EF45B0C2
The specified object was not found.
Error code: 0x9
code = 2,147,754,760 (0x80042308),
$module = "disk_bundle_vs"
Tag: 0x2AACB7B2AB852AC
Additional info:
--------------------
Error code: 502
Module: 1
LineInfo: a164035b3ff39287
Fields: $module : disk_bundle_vs
Message: Operation with partition '1-1' was terminated.
Details:
Failed to create volume snapshot.
Error code: 0x70021
$module = "disk_bundle_vs"
Tag: 0xA5695862AAF8E67C
Failed to start creating the volume snapshot.
Error code: 0x10C442
$module = "disk_bundle_vs"
Tag: 0x14181C22EF45B0C2
The specified object was not found.
Error code: 0x9
code = 2,147,754,760 (0x80042308),
$module = "disk_bundle_vs"
Tag: 0x2AACB7B2AB852AC
--------------------
Error code: 33
Module: 7
LineInfo: a5695862aaf8e67c
Fields: $module : disk_bundle_vs
Message: Failed to create volume snapshot.
--------------------
Error code: 50242
Module: 16
LineInfo: 14181c22ef45b0c2
Fields: $module : disk_bundle_vs
Message: Failed to start creating the volume snapshot.
--------------------
Error code: 9
Module: 0
LineInfo: 2aacb7b2ab852ac
Fields: code : 2147754760, $module : disk_bundle_vs
Message: The specified object was not found.
--------------------
8 Error 7/11/2012 12:14:22 PM Command 'Backing up' has failed.
Additional info:
--------------------
Error code: 61
Module: 309
LineInfo: 4a8728dc8a1c94f4
Fields: $module : service_process_vs
Message: Command 'Backing up' has failed.
--------------------
Error code: 3
Module: 329
LineInfo: 1cd98aae889424f9
Fields: $module : disk_bundle_vs
Message: Backup has failed.
--------------------
Error code: 1060
Module: 1
LineInfo: b43e776571144dec
Fields: $module : disk_bundle_vs
Message: Failed to commit operations.
--------------------
Error code: 33
Module: 7
LineInfo: a5695862aaf8e67c
Fields: $module : disk_bundle_vs
Message: Failed to create volume snapshot.
--------------------
Error code: 50242
Module: 16
LineInfo: 14181c22ef45b0c2
Fields: $module : disk_bundle_vs
Message: Failed to start creating the volume snapshot.
--------------------
Error code: 9
Module: 0
LineInfo: 2aacb7b2ab852ac
Fields: code : 2147754760, $module : disk_bundle_vs
Message: The specified object was not found.
--------------------
Any help would be appreciated.
thanks,
David DeWalt
Manager Information Systems
ISK Americas
(440) 357-4657
dewaltd@iskamericas.com
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Googling for "The specified object was not found." ( 0x80042308 ) suggests no concrete solution, only enereic like run chkdsk /r , re-register VSS DLLs , etc
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I was able to correct my issue.
Although I was backing up to a local hard drive, a USB drive somehow interfered with volume shadowing. I had this particular USB drive on my system for over 3 three months but last night it decided to cause volume shadowing problems. Using the proper ejection method didn't work as it claimed the drive was in use so I pulled the USB cable. The backup ran fine afterwards.
David
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