VSS Snapshot errors ABR11 WS standalone
On 3 of 6 workstations with ABR11 Workstation standalone i get the following error codes:
#1:
--------------------
Details
--------------------
Typ: Warnung
Datum und Zeit: 29.06.2011 09:05:37
Backup-Plan: [Keine]
Task: [Keine]
Code: 4.195.008(0x4002C0)
Modul: 64
Besitzer: Acronis Agent User 2
Nachricht:
Einholen der VSS-Metadaten für das Backup fehlgeschlagen.
Zusätzliche Info:
--------------------
Fehlercode: 704
Module: 64
LineInfo: 26556611c50a732a
Felder: $module : C:\Program Files (x86)\Acronis\BackupAndRecovery\DiskBundle.dll
Nachricht: Einholen der VSS-Metadaten für das Backup fehlgeschlagen.
--------------------
Fehlercode: 65520
Module: 0
LineInfo: bd28fdbd64edb8bc
Felder: code : 2147942450
Nachricht: Die Anforderung wird nicht unterstützt
--------------------
--------------------
#2:
--------------------
Details
--------------------
Typ: Warnung
Datum und Zeit: 29.06.2011 09:05:37
Backup-Plan: [Keine]
Task: [Keine]
Code: 1.098.823(0x10C447)
Modul: 16
Besitzer: Acronis Agent User 2
Nachricht:
Erstellen des Volume-Snapshots fehlgeschlagen.
Zusätzliche Info:
--------------------
Fehlercode: 50247
Module: 16
LineInfo: 14181c22ef45b06d
Felder: $module : C:\Program Files (x86)\Acronis\BackupAndRecovery\DiskBundle.dll
Nachricht: Erstellen des Volume-Snapshots fehlgeschlagen.
--------------------
Fehlercode: 65520
Module: 0
LineInfo: bd28fdbd64edb8bc
Felder: code : 2147942450
Nachricht: Die Anforderung wird nicht unterstützt
--------------------
--------------------
The error codes are always the same ones on the affected machines. The other 3 and our server run without these problems.
Forellenblau

- Log in to post comments

Yes, the backup is executed with 'create snapshots using vss' and yes, the 'acronis agent user 2' is only the backup operator installed by ABR11.
- Log in to post comments

I found the solution. In the task's options i selected "Software - System Provider" instead of "Hardware/Software - choose automaticly".
Now it works.
Forellenblau
- Log in to post comments

Maybe it's similar to the situation described here http://kb.acronis.com/content/8913
- Log in to post comments

Forellenblau wrote:I found the solution. In the task's options i selected "Software - System Provider" instead of "Hardware/Software - choose automaticly".
Now it works.
Forellenblau
We had the same problem in ABR11 Advanced Workstation. Now it works like it should. Many thanks! :)
- Log in to post comments