Warnings from Vault

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 0

Hey

We are currently testing the centralized vault (with deduplication) with backups coming from a ESX server.

Everything works great, but the deduplication isnt really working (it seems). It is activated on the virtual machine, and the vault is create with both dedup and compression enabled.

(The vault location is a networked shared folder on a cheap Buffalo NAS for testing)

The backups works just fine, with no warning or errors.

But both "indexing task" and "compacting task" creates a warning in the log each minute...

This is from the indexing task
--------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Log Entry Details
--------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Type: Warning
Date and time: 14-10-2009 11:56:25
Backup plan: [None]
Task: [None]
Managed entity type: [None]
Managed entity: [None]
Machine: 172.16.1.221-VA
Code: 5.439.552(0x530040)
Module: 83
Owner: root
Message:
An internal error.
Additional info:
--------------------
Error code: 64
Module: 83
LineInfo: 1b5da992938b29f3
Fields:
Message: An internal error.
--------------------
--------------------------------------------------------------------------------------------------------------------------------------------------------------------------

This is from the compacting task
--------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Log Entry Details
--------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Type: Warning
Date and time: 14-10-2009 13:17:41
Backup plan: [None]
Task: [None]
Managed entity type: [None]
Managed entity: [None]
Machine: 172.16.1.221-VA
Code: 5.439.552(0x530040)
Module: 83
Owner: root
Message:
An internal error.
Additional info:
--------------------
Error code: 64
Module: 83
LineInfo: 1b5da992938b29f3
Fields:
Message: An internal error.
--------------------
--------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Look very simular.

172.16.1.221-VA is the Virtual Appliance, but why is it present in a warning concerning the vault several hours after the backup has completed ?

Wed, 10/14/2009 - 12:04
0 Users found this helpful
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 17
Comments: 2991

Hello Anders,

Thank you for using [[http://www.acronis.com/enterprise/ | Acronis Corporate Products]]

I am unable to provide you with a solution without additional information. To find the exact reason of the issue please obtain the below information and create an e-mail request on this page, under Contact us click on the Start here button and follow the step-by-step guide.

1) Please collect the Acronis Agent for ESX/ESXi Virtual Appliance logs.

2) On the computer with Acronis Storage Node please copy the file C:\Documents and Settings\All Users\Application Data\Acronis\BackupAndRecovery\ASN, compress it and attach to your message.

Thank you.

Mon, 10/19/2009 - 10:34
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