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What is the Universal Restore license key for and how do i install it?

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My customer purchased a copy of Acronis True Image Workstation and Universal Restore,
the software has run fine, but they asked me how do they install the universal restore feature. i can not find anything that really tells me how to activate it.
there isn't any software i see that comes with the key, so how is it used or activated?

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Hello Mike!

Welcome to Acronis Forum, we're glad to greet you here! I will be glad to assist you.

Acronis Universal Restore is a special add-on for corporate versions of Acronis True Image that allows you to restore your images to dissimilar hardware.

In order to use Acronis Universal Restore you need to install it over the main product: 

  1. Register your licenses here
  2. Download the installation file from here
  3. Run it on the machine where the main product is installed and specify Acronis Universal Restore license key

Than create Acronis Bootable Rescue Media (Tools -> Create Bootable Rescue Media).
After that you just need to create the image of your source server and then restore it to the new server from the Acronis Bootable Rescue Media and choose "Use Acronis Universal Restore option". Please note that prior to restoring to new hardware you need also to contact the vendor of the RAID controller (or other mass storage device - e.g. motherboard, SCSI disk controller, etc.) and request the latest drivers for this mass storage device.

Than please unpack them from the package they are sent to you, so that the drivers were in .inf and .oem format.

I would advise you to take a look at the Acronis Universal Restore Instructions with the step-by-step screenshots - you may find it useful.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you.

hey yana
i click the link you offered, but nothing worked.
then i tried to google this aspect, i found another one offer universal restore, named easis todo backup, and it provided the feature in-built there software, instead of seperate, the link is here:
http://www.todo-backup.com/products/features/universal-restore.htm
it told me more specific with screenshots and step-by-step instructions, sound good.
So would you please offer us such like instructions, that would be better
best regards

Hello skiomino tou,

Thank you for posting and welcome to the forum.

I will definitely help you.

I am not sure which Acronis product you are using, that is why I am posting 3 KB article that have for each of our versions:

1. Restoring to Dissimilar Hardware with Acronis Backup & Recovery 10 Universal Restore

2. Acronis True Image Home 2011 Plus Pack: Restoring to Dissimilar Hardware with Acronis Universal Restore

3. Restoring to Dissimilar Hardware with Acronis True Image Echo Universal Restore

Please note that Acronis Universal Restore can only be used from the bootable media. You need to install on your machine in order to create the bootable media with it. It does not have to be installed if you are creating backups. If you have your products registered at www.acronis.com you can download the bootable media with Acronis Universal Restore.

Please let me know if you have additional questions.

Thank you.