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WinPE 2.1 and Remote Agent || Not able to connect remote

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Hi,
I create a "WinPE with Acronis" over the "Acronis Media Builder". The ISO was create and it starts up.
The console comes up to use Acronis now. To this all is perfect! I using Version #11345

This are now my problems:

- I cannot connect from a a Remote console to this computer
- on the Local computer I try to make restore from a network folder (\\computerip\folder], but I get only a search Icon on "Network folders". But no network folder come up.

The local computer get a IP from our DHCP Server, also I can ping other computer.

Can me anyone help what happens ?

0 Users found this helpful

Hello Pac Demon,

Thank you very much for your post. I will do my best to assist you.

At the moment it is not clear why this issue is occurring. I would recommend to submit a support request with additional information.

1. Screenshots from the local computer of your restore wizard.

2. System report from the WinPE bootable media.

3. Wireshark logs from the local computer.

4. AcronisInfo from the local computer.

Please let me know if you have additional questions.

Thank you.