Xrender not found at ABR10-11639 on DebianLenny (Kernel 2.6.26-2-686 )

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hallo,

Installation ABR10-11639 auf HP ProLiant ML150G6 mit Debian Lenny (Kernel 2.6.26-2-868)
nach offenbar erfolgreicher Installation von ABR10-11639 kann ich die Mangement_Console nicht öffnen.
Es kommt die Fehlermeldung: "Xrender Library cannot be found on the machine..." wenn ich danach auf "ignore" klicke, öffnet sich ganz kurz die Konsole und schließt sich dann aber sofort wieder.
Nach mehrfacher Überprüfung kann ich definitiv sagen, dass das Paket libxrender1 aber vorhanden und installiert ist.

Was jetzt? Was muss ich tun, damit ich die Konsole aufrufen kann?

Vielen Dank!

Mon, 05/10/2010 - 09:19
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Comments: 3268

Hello Stephanie!

Welcome to Acronis Forum and thank you for opening the thread regarding this question.

I regret I cannot provide you with support in German, but for this you can always contact our German Support team via chat, phone or webform, you can find the detailed instructions here.

Unfortunately it is hard to say what exactly went wrong due to the lack of diagnostic information, so could you please kindly obtain the following data? 

  1. Linux System report
  2. Logs from \var\lib\Acronis

After that please kindly contact support directly with the information attached. Keep in mind that should there be any procrastination with the reply, you can always specify us the case number. We will do our best to speed up the process.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!

Mon, 05/10/2010 - 15:20
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 1

Hello,

ok, thanks for reply!

So I first do some diagnostics and send them directly to the support.

Kind regards
S. Hönes

Tue, 05/11/2010 - 06:36