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Acronis vmprotect 8 stucks on starting 70%

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Hi,
Have problems after I restarted acronis appliance. It stucks on starting 70%. It also droppped the network config to dhcp? I changed back but It stills says "assigned by dhcp" when running console mode.

I´m running ver 8.08,184.

Regards,
Jens

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Posts: 22
Comments: 3800

Hi Dominik,

Such symptoms usually indicate that the appliance local disks have overfilled. We've fixed the root cause of the problem in the 9th version of vmProtect (now called Acronis Backup for VMware). To clean up the appliance manually please follow the below instructions:

https://kb.acronis.com/content/32819

If you are unable to complete the steps, please contact our support team for assistance (likely we'll need an export of the appliance in .ovf/.ova in order to check the problem).

Thank you.
--
Best regards,
Vasily
Acronis Virtualization Program Manager