back up online fail

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 1
Comments: 0

I want to make a back up online but after 1 min. fail.
this is the logs of the process.
I don´t Know why happend this, someone can I help me?

Failed to run the task with ID 'AA131811-58E6-473A-9CC2-9DDCE4B49530' (internal run).
Additional info:
--------------------
Error code: 41
Module: 144
LineInfo: 5ee2c4bb8ba04bdd
Fields:
Message: Failed to run the task with ID 'AA131811-58E6-473A-9CC2-9DDCE4B49530' (internal run).
--------------------
Error code: 3
Module: 435
LineInfo: 5ee2c4bb8ba0489f
Fields: IsReturnCode : 1
Message: Failed to create a backup.
--------------------
Error code: 32786
Module: 114
LineInfo: 28314c961de7d32e
Fields:
Message: Failed to prepare for backing up.
--------------------
Error code: 353
Module: 149
LineInfo: a71592046cb2c5f6
Fields:
Message: Failed to back up the group.
--------------------
Error code: 2
Module: 218
LineInfo: 338a407ad20e0987
Fields:
Message: Error occurred while running the backup and recovery engine.
--------------------
Error code: 1080
Module: 1
LineInfo: b43e776571144dee
Fields:
Message: Commit of operations result is failed.
--------------------
Error code: 4
Module: 7
LineInfo: 9d2de1f088cbc4d7
Fields:
Message: Failed to perform the operation with archive 'avfs:/online?account%3drcaro%2540vifos.com%26computer%3d23710%26provider%3dAcronis%26stream%3dArchive_2013_07_12_14_01_10_358D.TIB'. Error: 'Write error.'.
--------------------
Error code: 7
Module: 152
LineInfo: c6acf8f877885751
Fields:
Message: Invalid parameters passed
--------------------

Fri, 07/12/2013 - 22:08
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 0
Comments: 1379

I'd recommend to move this post to the vmProtect forum section, as this one is for Backup & Recovery product, and contact the support regarding this. The lowermost error doesn't look like some well-known one

Sat, 07/13/2013 - 22:20
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Member
Posts: 2
Comments: 97

Hello Ricardo,

The error is on the Online Backup side. I recommend you to contact the Support Department http://kb.acronis.com/content/8153 to analyze your issue.
Let me know if you need additional help please.

Thank you.

Mon, 07/15/2013 - 08:23
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