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Backup of ESXi is only working if validation after backup is not selected

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Hello,
we are running a vmware cluster with 3 hosts and esx 5.1. vmprotect is latest version as virtual appliance. Backups of virtual machine etc. are running correct.
Backups of esxi configuration of the 3 esx hosts are only working if "validation after backup" is not enabled.

The logs are not really talking:

Task 'Sicherung ESXNODE2' fehlgeschlagen: 'Validieren des ESXi-Backup-Archivs '//172.27.1.240/home/esxnode2_singlefile_2013_06_11_19_38_33_737F2.TIB' fehlgeschlagen.
Zusätzliche Info:
--------------------
Fehlercode: 16
Module: 458
Zeileninfo: 60d54fe10d95ed04
Felder:
Nachricht: Validieren des ESXi-Backup-Archivs '//172.27.1.240/home/esxnode2_singlefile_2013_06_11_19_38_33_737F2.TIB' fehlgeschlagen.
--------------------
Fehlercode: 76
Module: 161
Zeileninfo: 5fa14b28c7e016c1
Felder:
Nachricht: Validieren der Backup-Archive fehlgeschlagen.
--------------------
Fehlercode: 2
Module: 218
Zeileninfo: 338a407ad20e0987
Felder:
Nachricht: Fehler während Ausführung der Backup- und Recovery-Engine aufgetreten.
--------------------
Fehlercode: 1080
Module: 1
Zeileninfo: 145a191bfe9050d1
Felder:
Nachricht: Ausführen der Aktion fehlgeschlagen.
--------------------
Fehlercode: 1080
Module: 1
Zeileninfo: a76a4f127d47287f
Felder:
Nachricht: Vorbereiten der Archiv-Validierungsaktion ist fehlgeschlagen.
--------------------
Fehlercode: 507
Module: 64
Zeileninfo: a1d3981537c68585
Felder: id : esxnode2_singlefile_2013_06_11_19_38_33_737F.TIB
Nachricht: Öffnen des Archivs anhand der ID fehlgeschlagen.
--------------------
Fehlercode: 1
Module: 64
Zeileninfo: 98130db273d246f
Felder:
Nachricht: Das Archiv ist ungültig oder sein Typ wird nicht unterstützt.
--------------------'.

Any ideas?

0 Users found this helpful

Hello,

We should localize the problem and ask you to answer the following questions:
-Do you back up the virtual machines and ESXi configurations in the same location? Is it NAS/FTP?
-Have you tried another location? What is the result?

Thank you.

Hello,

i pinned the Problem down to the following:
vmprotect seems to have a Problem if you are using a nas with Shares and different users/Passwords for different backup Jobs.
Its not a Problem of the esxi config backup. The Problem occurs if you have different backup Jobs for vm´s, esxi-config etc. and save
the backups to different Shares for which different usernames and Passwords are required. vmprotect seems to Cache the last Login even
if you enter new credentials... During backup Job the backups were saved to last Location for which credentials were entered and when starting
Validation vmprotect is checking the wanted Location - but there is no backup as it was saved to wrong Location with cached credentials.

I use a synology nas with different users and homedirectorys. When logging in the user has his personal homedir under \\synology\home\ in which
the backup should go.

Regards,
Patrick

Hello Patrick,

Thank you for your cooperation.
Our Development team is working on the problem already. I hope we will fix it in the release version of Acronis vmProtect 9.

Thank you.