Backup Failed: Cannot perform this operation in quiet mode.

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 3
Comments: 12

Hi,

Backups have been running fine for a month now using vmProtect version 7.0.5173. However last week with no changes either on VMware or Acronis Appliance I am getting the following error:

Cannot perform this operation in quiet mode.

Error code: 0x10407
Tag: 0xFDC1CBDF2C233632
Error occurred while opening the file.

Error code: 0x40007
Tag: 0xFDC1CBDF2C233633

There has been no changes to VMware config or virtual machine config. It appears to be one VM as other backups are still fine. I have performed a manual snapshot of this virtual machine in question and it successfully creates the snapshot.

Anyone help please.

Mon, 09/24/2012 - 12:06
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 3
Comments: 12

Forgot to add, I have rebooted both Acronis Appliance and Virtual machine with no luck in solving this problem.

Mon, 09/24/2012 - 12:08
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 88
Comments: 4769

Hello Tony,

Thank you for posting.

Please attach the following log to the post so that we can study this issue in more detail please.

Looking forward to your reply.

Thank you.

Fri, 10/05/2012 - 19:21
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 3
Comments: 12

Hi,

Thanks for getting back to me. I ended up rebooting my ESXi server and the problem has not come back. If it does I will post log file's as requested.

Sun, 10/07/2012 - 08:52
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 3
Comments: 12

Hi,

My issue is back now with vmProtect8.

I have a task that does a full back and then incrementals for 8 days before performing another full back and deleting the older archives.

I have noticed that this issue occurs at the same time when the next full backup is due.

This issue not only effects this particular task but also all the other backup tasks on the server.

I have attached the log file as well.

------
Backup has failed. Please check the log for additional information.
1 Information 12/5/12 6:30:01 PM Task 'Zimbra_6_Hours' changed its state from 'idle' to 'running'.
2 Information 12/5/12 6:30:01 PM Task 'Zimbra_6_Hours' was started.
3 Information 12/5/12 6:30:10 PM Backing up VM(s).
4 Information 12/5/12 6:30:10 PM Successfully connected to 'VMware ESXi 4.1.0 build-348481'.
5 Information 12/5/12 6:30:27 PM Successfully connected to 'VMware ESXi 4.1.0 build-348481'.
6 Information 12/5/12 6:30:34 PM Creating snapshot (12/5/12 7:30:28 PM).
7 Information 12/5/12 6:30:40 PM Load virtual machine 'vm://40993BA0-8BE5-77B7-CCE5-9A31C4A53299/523518a4-94c5-27d8-e5bc-9e1a4a95bd6f?host=ha-host&type=vmwesx' into the disk subsystem.
8 Information 12/5/12 6:30:40 PM Adding virtual hard disk '[datastore1] mail/mail.vmdk' to '1:1'.
9 Information 12/5/12 6:30:47 PM Adding virtual hard disk '[datastore1] mail/mail_1.vmdk' to '1:2'.
10 Information 12/5/12 6:30:53 PM Analyzing partition 'C:'...
11 Information 12/5/12 6:30:53 PM Analyzing partition '1-2'...
12 Information 12/5/12 6:30:53 PM Analyzing partition 'D:'...
13 Information 12/5/12 6:30:54 PM Analyzing partition '2-1'...
14 Information 12/5/12 6:30:54 PM Analyzing partition '2-2'...
15 Information 12/5/12 6:30:54 PM Analyzing partition '2-3'...
16 Information 12/5/12 6:30:54 PM Found GRUB stage 2.
17 Information 12/5/12 6:30:54 PM Searching for stage 2 file 'stage2'.
18 Information 12/5/12 6:30:55 PM Analyzing partition '2-0'...
19 Information 12/5/12 6:30:55 PM Analyzing partition '2-0'...
20 Information 12/5/12 8:30:31 PM Create Full Backup From: Disk '1', Disk '2' To file: "avfs:/sftp?sftp://viper.kalba.com.au/data/VMware/mail/mail_2012_12_05_18_30_26_906…" Password protected Compression: Normal Exclude: Files matching mask Match criterion:
21 Information 12/5/12 8:30:31 PM Backing up additional file 'mail-000001.vmdk'.
22 Information 12/5/12 8:30:31 PM Backing up additional file 'mail-aux.xml'.
23 Information 12/5/12 8:30:31 PM Backing up additional file 'mail.nvram'.
24 Information 12/5/12 8:30:31 PM Backing up additional file 'mail.vmdk'.
25 Information 12/5/12 8:30:31 PM Backing up additional file 'mail.vmx'.
26 Information 12/5/12 8:30:32 PM Backing up additional file 'mail.vmxf'.
27 Information 12/5/12 8:30:32 PM Backing up additional file 'mail_1-000001.vmdk'.
28 Information 12/5/12 8:30:32 PM Backing up additional file 'mail_1.vmdk'.
29 Information 12/5/12 8:30:32 PM Pending operation 153 started: 'Creating partition image'.
30 Information 12/5/12 8:30:33 PM Error occurred while reading the file.
Additional info:
--------------------
Error code: 1
Module: 4
LineInfo: dac945fcdc8d843d
Fields: ErrorCode : 4294967295
Message: Error occurred while reading the file.
--------------------
31 Error 12/5/12 8:30:33 PM Cannot perform this operation in quiet mode.
Additional info:
--------------------
Error code: 1031
Module: 1
LineInfo: fdc1cbdf2c2335b9
Fields:
Message: Cannot perform this operation in quiet mode.
--------------------
Error code: 1
Module: 4
LineInfo: fdc1cbdf2c2335ba
Fields:
Message: Error occurred while reading the file.
--------------------
32 Error 12/5/12 8:30:33 PM Failed to perform the operation with archive 'avfs:/sftp?sftp://viper.kalba.com.au/data/VMware/mail/mail_2012_12_05_18_30_26_906…'. Error: 'Write error.'.
Additional info:
--------------------
Error code: 4
Module: 7
LineInfo: 9d2de1f088cbc4d7
Fields:
Message: Failed to perform the operation with archive 'avfs:/sftp?sftp://viper.kalba.com.au/data/VMware/mail/mail_2012_12_05_18_30_26_906…'. Error: 'Write error.'.
--------------------
Error code: 1
Module: 4
LineInfo: dac945fcdc8d843d
Fields: ErrorCode : 4294967295
Message: Error occurred while reading the file.
--------------------
33 Error 12/5/12 8:30:33 PM The operation 'Backing up' has failed.
Additional info:
--------------------
Error code: 26
Module: 100
LineInfo: 903ba9594d70818b
Fields:
Message: The operation 'Backing up' has failed.
--------------------
Error code: 1080
Module: 1
LineInfo: b43e776571144dee
Fields:
Message: Commit of operations result is failed.
--------------------
Error code: 4
Module: 7
LineInfo: 9d2de1f088cbc4d7
Fields:
Message: Failed to perform the operation with archive 'avfs:/sftp?sftp://viper.kalba.com.au/data/VMware/mail/mail_2012_12_05_18_30_26_906…'. Error: 'Write error.'.
--------------------
Error code: 1
Module: 4
LineInfo: dac945fcdc8d843d
Fields: ErrorCode : 4294967295
Message: Error occurred while reading the file.
--------------------
34 Information 12/5/12 8:30:34 PM Detaching hard disk 'SCSI1:2'.
35 Information 12/5/12 8:30:41 PM Detaching hard disk 'SCSI1:1'.
36 Information 12/5/12 8:30:47 PM Remove snapshot (192-snapshot-778).
37 Information 12/5/12 8:30:48 PM Task 'Zimbra_6_Hours' changed its state from 'running' to 'idle'.
38 Error 12/5/12 8:30:48 PM Task 'Zimbra_6_Hours' failed: 'Failed to create a backup.
Additional info:
--------------------
Error code: 3
Module: 435
LineInfo: 555b5abba09501af
Fields:
Message: Failed to create a backup.
--------------------
Error code: 32786
Module: 114
LineInfo: 28314c961de7d32e
Fields:
Message: Failed to prepare for backing up.
--------------------
Error code: 353
Module: 149
LineInfo: a71592046cb2c5f6
Fields:
Message: Failed to back up the group.
--------------------
Error code: 2
Module: 218
LineInfo: 338a407ad20e0987
Fields:
Message: Error occurred while running the backup and recovery engine.
--------------------
Error code: 1080
Module: 1
LineInfo: b43e776571144dee
Fields:
Message: Commit of operations result is failed.
--------------------
Error code: 4
Module: 7
LineInfo: 9d2de1f088cbc4d7
Fields:
Message: Failed to perform the operation with archive 'avfs:/sftp?sftp://viper.kalba.com.au/data/VMware/mail/mail_2012_12_05_18_30_26_906…'. Error: 'Write error.'.
--------------------
Error code: 1
Module: 4
LineInfo: dac945fcdc8d843d
Fields: ErrorCode : 4294967295
Message: Error occurred while reading the file.
--------------------'.

Attachment Size
118871-105175.zip 111.2 KB
Wed, 12/05/2012 - 11:41
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Member
Posts: 0
Comments: 65

Hello Tony,

Thank you for your post.

I advise you to collect additional information and contact our Support Team. Our support professionals will be able to look into the issue in more details.

- Which retention rules did you set up?

- Type of encryption (AES 128 or AES 256).

- Type of SFTP server.

Tony, if you have any other questions I will be glad to answer them.

Thank you.

Tue, 12/25/2012 - 06:13
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.