Backup Failure - New Installation

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 2
Comments: 0

I have just installed he VMProtect virtual appliance, added storage to the appliance, and attempted a backup of a server, 3 times, Each time I am getting the same error logs (as shown below) when he job fails. I have verified that VMware tools are installed on the VM.

Any suggestions?

First log entry:
Cannot find any disk or volumes to back up. The operation has been terminated.

Second Log Entry:
Failed to open raw hard disk data file '[Datastore_2_Pool_0_FAST] APPS/APPS.vmdk'.
Additional info:
--------------------
Error code: 94
Module: 83
LineInfo: 1b5da992938b2ae0
Fields:
Message: Failed to open raw hard disk data file '[Datastore_2_Pool_0_FAST] APPS/APPS.vmdk'.
--------------------
Error code: 207
Module: 83
LineInfo: c7610e0a857bedda
Fields:
Message: VMware error: 'Operation failed since another task is in progress.'.
--------------------
Error code: 195
Module: 0
LineInfo: c7610e0a857bedda
Fields:
Message: Awaiting task 'AttachScsiHardDisk' has failed. Reason: Another task is already in progress..

Third Log Entry:
Task 'Back up to 'Local folders' (4)' failed: 'Failed to create a backup.
Additional info:
--------------------
Error code: 3
Module: 435
LineInfo: 555b5abba09500ab
Fields:
Message: Failed to create a backup.
--------------------
Error code: 32786
Module: 114
LineInfo: 28314c961de7d3b2
Fields:
Message: Failed to prepare for backing up.
--------------------
Error code: 353
Module: 149
LineInfo: a71592046cb2c5f8
Fields:
Message: Failed to back up the group.
--------------------
Error code: 2
Module: 218
LineInfo: 338a407ad20e0987
Fields:
Message: Error occurred while running the backup and recovery engine.
--------------------
Error code: 1080
Module: 1
LineInfo: 145a191bfe9050d1
Fields:
Message: Failed to execute the operation.

Tue, 07/24/2012 - 19:57
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 31
Comments: 1272

Hello Steve,

Thank you for posting your Question.

Please test first, if you can create a snapshot in VMware, using quiesced file system. If this fails, please contact VMware support.

In this article from our Knowledge Base, you will find also useful information about your issue.

If you need immediate assistance, please contact Acronis Support. You will find more information about in our Customer Handbook.

If you are interested, Acronis launched the Acronis vmProtect 8 Beta program. Feel free to participate.

Let me know if you need additional help please.

Thank you.

Thu, 07/26/2012 - 09:07
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