Backups failing

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Forum Member
Posts: 14
Comments: 34

Getting the following, since upgrade of our NAS firmware!

Backup has failed. Please check the log for additional information.
1 Information 9/6/14 7:00:02 PM Task 'chi-ad1 (mon - sun)' changed its state from 'idle' to 'running'.
2 Information 9/6/14 7:00:02 PM Task 'chi-ad1 (mon - sun)' was started.
3 Information 9/6/14 7:00:02 PM Backing up VM(s).
4 Information 9/6/14 7:00:02 PM Successfully connected to 'VMware ESXi 5.0.0 build-469512'.
5 Information 9/6/14 7:00:09 PM Successfully connected to 'VMware ESXi 5.0.0 build-469512'.
6 Information 9/6/14 7:00:54 PM Creating snapshot (9/6/14 7:00:09 PM).
7 Information 9/6/14 7:00:56 PM Loading virtual machine 'vm://092A4AC3-3969-D0FA-70B7-E03B3226CC11/52138586-ea5a-18c9-b0ff-24ef05ea12d1?host=ha-host&type=vmwesx' into the disk subsystem.
8 Information 9/6/14 7:00:56 PM Adding virtual hard disk '[chi-host1_local_storage] chi-ad1/chi-ad1.vmdk' to '1:1'.
9 Information 9/6/14 7:01:04 PM Analyzing partition 'C:'...
10 Information 9/6/14 7:01:04 PM Analyzing partition 'D:'...
11 Information 9/6/14 7:01:06 PM Analyzing partition '1-0'...
12 Error 9/6/14 7:03:54 PM Failed to open the archive for appending changes.
Additional info:
--------------------
Error code: 4
Module: 64
LineInfo: 3f26773fab7bd98f
Fields: path : avfs:/smb?//172.19.10.101/Acronis_Backups_host1/
Message: Failed to open the archive for appending changes.
--------------------
Error code: 18
Module: 4
LineInfo: 2ec441f255ed364b
Fields:
Message: This is not the last volume of the backup archive.
--------------------
13 Error 9/6/14 7:03:54 PM Failed to open the archive for appending changes.
Additional info:
--------------------
Error code: 4
Module: 64
LineInfo: 3f26773fab7bd98f
Fields: path : avfs:/smb?//172.19.10.101/Acronis_Backups_host1/
Message: Failed to open the archive for appending changes.
--------------------
Error code: 18
Module: 4
LineInfo: 2ec441f255ed364b
Fields:
Message: This is not the last volume of the backup archive.
--------------------
14 Error 9/6/14 7:03:54 PM Failed to open the archive for appending changes.
Additional info:
--------------------
Error code: 4
Module: 64
LineInfo: 3f26773fab7bd98f
Fields: path : avfs:/smb?//172.19.10.101/Acronis_Backups_host1/
Message: Failed to open the archive for appending changes.
--------------------
Error code: 18
Module: 4
LineInfo: 2ec441f255ed364b
Fields:
Message: This is not the last volume of the backup archive.
--------------------
15 Error 9/6/14 7:03:54 PM The operation 'Backing up' has failed.
Additional info:
--------------------
Error code: 26
Module: 100
LineInfo: 48afbd3608a410ca
Fields:
Message: The operation 'Backing up' has failed.
--------------------
Error code: 1080
Module: 1
LineInfo: 145a191bfe9050d1
Fields:
Message: Failed to execute the operation.
--------------------
Error code: 1080
Module: 1
LineInfo: bb03ce40e9a37fb0
Fields:
Message: Failed to open archive.
--------------------
16 Information 9/6/14 7:03:56 PM Detaching hard disk 'SCSI1:1'.
17 Information 9/6/14 7:04:02 PM Remove snapshot (41-snapshot-6407).
18 Information 9/6/14 7:04:10 PM Task 'chi-ad1 (mon - sun)' changed its state from 'running' to 'idle'.
19 Error 9/6/14 7:04:10 PM Task 'chi-ad1 (mon - sun)' failed: 'Failed to create a backup.
Additional info:
--------------------
Error code: 3
Module: 435
LineInfo: 555b5abba095034c
Fields:
Message: Failed to create a backup.
--------------------
Error code: 32786
Module: 114
LineInfo: 28314c961de7d337
Fields:
Message: Failed to prepare for backing up.
--------------------
Error code: 353
Module: 149
LineInfo: a71592046cb2c5f6
Fields:
Message: Failed to back up the group.
--------------------
Error code: 2
Module: 218
LineInfo: 338a407ad20e0987
Fields:
Message: Error occurred while running the backup and recovery engine.
--------------------
Error code: 1080
Module: 1
LineInfo: 145a191bfe9050d1
Fields:
Message: Failed to execute the operation.
--------------------
Error code: 1080
Module: 1
LineInfo: bb03ce40e9a37fb0
Fields:
Message: Failed to open archive.
--------------------'.

At a backup site i have deleted the TIB files and all is fine.

Wondered what the issue was?

Tue, 09/23/2014 - 08:25
0 Users found this helpful
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Posts: 22
Comments: 3800

Hi!

This particular error is given when there is an inconsistency in the backup chain, i.e. some backup files (.tib) have corrupt names or there is one of the files missing. It's hard to say exactly what caused the problem without having a list of files present in the backup location when you performed the backup which failed. Basing on the list of files I could make a more appropriate conclusion.

Thank you.
--
Best regards,
Vasily
Acronis Virtualization Program Manager

Tue, 09/23/2014 - 10:30
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