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Can not access NAS share

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Hi

We have a Synology RS812 (DSM 4.1-2661) and the virtual appliance vmProtect 8.0 Agent (build 8.0.8128). We've never been able to take a backup with it.

- Tried the solutions at http://kb.acronis.com/content/32292
- Tried accessing the share via IP, or through FTP, or with a new user, or with domain\user: all give the same error.
- Tried creating new shares, scheduling the task, running task on demand: no difference.

What does work:

- Accessing share on a windows server
- Creating a backup with the windows agent (which is not what we want.)

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Hello Rik,

Thank you for posting on our Forum!

I will contact you via a private message to provide you with a workaround for this issue. The problem that you reported will be resolved in the next update of our software.

If you have any additional questions, you can send it me by private message

Thank you!