Dual Destination task failed (while others are OK)
Hi forum,
I have a problem with one existing Dual Destination task, others are working well.
The operation has failed. Additional info: -------------------- Error code: 26 Module: 100 LineInfo: 48afbd3608a410ca Fields: Message: The operation has failed. -------------------- Error code: 1080 Module: 1 LineInfo: e1f642d4fc709790 Fields: Message: Failed to replicate slices. -------------------- Error code: 706 Module: 64 LineInfo: d143f4885f91ef31 Fields: Message: Failed to replicate backup. -------------------- Error code: 1 Module: 64 LineInfo: d143f4885f91f0b3 Fields: Message: The archive is invalid or its type is unsupported. -------------------- Error code: 3 Module: 7 LineInfo: 33004b92f00b77de Fields: Message: Read error. -------------------- Error code: 2 Module: 4 LineInfo: d18a9c757ef132f0 Fields: Message: The end of the file has been reached. --------------------
Have tried following:
- Delete archive at Dual Destination (automatically recreated ~30% of original size)
- Recreated backup task
- Deleted original archive and dual destination archive (let task create a new archive)
Not tried so far:
- Validate archive (as its size is ~280GB and was created without warnings)
Additional information:
- vmprotect 9.2.10535
- Windows Server 2008 R2
- Original task completes without warnings or errors
- Dual Destination is SMB share at 2-disk NAS, having 3 other tasks ~300GB each wich are working the same way without error.
Any help is appreciated.

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Hi Vasily,
Thanks for your thoughts!
Have started the validation task, will report on completion.
NFS is disabled on the NAS but RSYNC is enabled instead. Also different backup tasks "Dual Destination" to the same location without problems. So it might be a problem with the 1st location archive which was a new created archive and backup reports no warnings or errors.
Best regards.
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The validation task was successful, reported no warnings or errors.
Deleted archive in Dual Destination, so next run should copy over the 1st location archive.
Then started Dual Destination task for this archive, but gives same error again.
Output from reporting mail:
Copy has failed. Please check the log for additional information. 1 Information 14.01.2016 09:47:30 Task 'Sicherung Entwicklungsserver Dual Destination' changed its state from 'idle' to 'running'. 2 Information 14.01.2016 09:47:30 Task 'Sicherung Entwicklungsserver Dual Destination' was started. 3 Information 14.01.2016 09:47:34 Cannot find the 'Entwicklungsserver' in '\\10.10.100.189\sltbrevmdr01\'. A new 'Entwicklungsserver' archive will be created. 4 Information 14.01.2016 09:47:35 The archive 'Entwicklungsserver' is missing. New archive is created. 5 Information 14.01.2016 09:47:39 Backup archive copying 6 Information 14.01.2016 09:50:04 Backup archive copying has successfully completed. 7 Information 14.01.2016 09:50:04 Backup archive copying 8 Information 14.01.2016 09:53:23 Backup archive copying has successfully completed. 9 Information 14.01.2016 09:53:23 Backup archive copying 10 Information 14.01.2016 09:58:05 Backup archive copying has successfully completed. 11 Information 14.01.2016 09:58:05 Backup archive copying 12 Information 14.01.2016 09:58:48 Backup archive copying 13 Information 14.01.2016 09:58:48 Backup archive copying has successfully completed. 14 Information 14.01.2016 09:59:52 Backup archive copying 15 Information 14.01.2016 09:59:52 Backup archive copying has successfully completed. 16 Information 14.01.2016 10:02:46 Backup archive copying has successfully completed. 17 Information 14.01.2016 10:02:46 Backup archive copying 18 Information 14.01.2016 10:06:32 Backup archive copying has successfully completed. 19 Information 14.01.2016 10:06:32 Backup archive copying 20 Information 14.01.2016 10:09:01 Backup archive copying has successfully completed. 21 Information 14.01.2016 10:09:01 Backup archive copying 22 Information 14.01.2016 10:15:19 Backup archive copying 23 Information 14.01.2016 10:15:19 Backup archive copying has successfully completed. 24 Information 14.01.2016 10:19:49 Backup archive copying has successfully completed. 25 Information 14.01.2016 10:19:49 Backup archive copying 26 Information 14.01.2016 10:23:30 Backup archive copying has successfully completed. 27 Information 14.01.2016 10:23:30 Backup archive copying 28 Information 14.01.2016 10:27:31 Backup archive copying has successfully completed. 29 Information 14.01.2016 10:27:31 Backup archive copying 30 Information 14.01.2016 10:33:12 Backup archive copying 31 Information 14.01.2016 10:33:12 Backup archive copying has successfully completed. 32 Information 14.01.2016 10:33:12 Backup archive copying 33 Information 14.01.2016 10:33:12 Backup archive copying has successfully completed. 34 Error 14.01.2016 10:33:12 The operation has failed. Additional info: -------------------- Error code: 26 Module: 100 LineInfo: 48afbd3608a410ca Fields: Message: The operation has failed. -------------------- Error code: 1080 Module: 1 LineInfo: e1f642d4fc709790 Fields: Message: Failed to replicate slices. -------------------- Error code: 706 Module: 64 LineInfo: d143f4885f91ef31 Fields: Message: Failed to replicate backup. -------------------- Error code: 1 Module: 64 LineInfo: d143f4885f91f0b3 Fields: Message: The archive is invalid or its type is unsupported. -------------------- Error code: 3 Module: 7 LineInfo: 33004b92f00b77de Fields: Message: Read error. -------------------- Error code: 2 Module: 4 LineInfo: d18a9c757ef132f0 Fields: Message: The end of the file has been reached. -------------------- 35 Error 14.01.2016 10:33:15 Failed to open the backup location. Additional info: -------------------- Error code: 14 Module: 64 LineInfo: a1d3981537c68710 Fields: Message: Failed to open the backup location. -------------------- 36 Warning 14.01.2016 10:33:15 Failed to delete empty archive 'avfs:/smb?//10.10.100.189/sltbrevmdr01/#arl:/00000000-0000-0000-0000-000000000000/00000000-0000-0000-0000-000000000000/C8E039E3-7ACC-EBEC-1176-F02FC28EE0D2?archive_name%3dEntwicklungsserver'. Additional info: -------------------- Error code: 10 Module: 435 LineInfo: 555b5abba095035a Fields: Message: Failed to delete empty archive 'avfs:/smb?//10.10.100.189/sltbrevmdr01/#arl:/00000000-0000-0000-0000-000000000000/00000000-0000-0000-0000-000000000000/C8E039E3-7ACC-EBEC-1176-F02FC28EE0D2?archive_name%3dEntwicklungsserver'. -------------------- Error code: 128 Module: 161 LineInfo: 6ef4be227eff55a2 Fields: Message: Failed to delete archives. -------------------- Error code: 72 Module: 161 LineInfo: 266faa7c48e3158a Fields: Message: Failed to delete the backup archives. Operation parameters: acronis -------------------- Error code: 14 Module: 64 LineInfo: a1d3981537c68710 Fields: Message: Failed to open the backup location. -------------------- 37 Information 14.01.2016 10:33:15 Task 'Sicherung Entwicklungsserver Dual Destination' changed its state from 'running' to 'idle'. 38 Error 14.01.2016 10:33:15 Task 'Sicherung Entwicklungsserver Dual Destination' failed: 'Failed to replicate backups. Additional info: -------------------- Error code: 11 Module: 435 LineInfo: 555b5abba0950441 Fields: $module : C:\Program Files (x86)\Acronis\vmProtect\Windows Agent\vmms.exe Message: Failed to replicate backups. -------------------- Error code: 115 Module: 161 LineInfo: ebe260f08eb372aa Fields: Message: Failed to replicate backups. -------------------- Error code: 2 Module: 218 LineInfo: cd07f9d978d3a2a3 Fields: Message: Error occurred while running the backup and recovery engine. -------------------- Error code: 1080 Module: 1 LineInfo: e1f642d4fc709790 Fields: $module : C:\Program Files (x86)\Common Files\Acronis\vmProtectAgent\vmProtectService.exe Message: Failed to replicate slices. -------------------- Error code: 706 Module: 64 LineInfo: d143f4885f91ef31 Fields: Message: Failed to replicate backup. -------------------- Error code: 1 Module: 64 LineInfo: d143f4885f91f0b3 Fields: Message: The archive is invalid or its type is unsupported. -------------------- Error code: 3 Module: 7 LineInfo: 33004b92f00b77de Fields: Message: Read error. -------------------- Error code: 2 Module: 4 LineInfo: d18a9c757ef132f0 Fields: Message: The end of the file has been reached. --------------------'.
I will open a support case.
Thanks and best regards.
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