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Error code 354

Thread needs solution

I have following error

"Failed to enable Changed Blocks Tracking for virtual machine 'vm://1B2F2AAE-B6ED-4998-930A-0C02DC5CACAF/564d99a1-e97d-dd70-ca4c-722635f213df?host=host-9&type=vmwesx'.
Additional info:
--------------------
Error code: 354
Module: 149
LineInfo: d1ab7fa1e56ec77d
Fields:
Message: Failed to enable Changed Blocks Tracking for virtual machine 'vm://1B2F2AAE-B6ED-4998-930A-0C02DC5CACAF/564d99a1-e97d-dd70-ca4c-722635f213df?host=host-9&type=vmwesx'.

What das it means?
Over VM`s has no backup warning.

0 Users found this helpful

Hello Zdzislaw,

Thank you for your post and welcome to the forum. I will definitely help you with resolving this issue.

It is caused by the fact that CBT technology is supported for virtual hardware starting from VM version 7, so if your VMs are of version 4 then CBT enabling will not be possible for them.

Let me know if this resolves your question. Please let me know should you have additional questions.

Thank you.

Hi Anton

I run several VM's which used to be on esxi4 but were converted to Hyper-V VM's via VMM. I get this error on those machines how do I go about disabling the CBT so that these get backed up successfully

Thanks

Nick

Hello Nick Mayer,

Thank you for using vmProtect.

I have checked your account and found licenses for Acronis vmProtect 7. As you have valid support subscription, I have done the free upgrade to Acronis vmProtect 8 for you.

In this new version the CBT issue is fixed. You can find the new product and licenses in your account.

Please let me know if you have additional questions.

Thank you.

Hi Peter

Thanks,but I think you have mistaken me with a different Nick lol, We run ABR 11.5 Virtual edition for Hyper-V & RHEV

Cheers

Nick fyi, i experienced this issue after upgrading from ABR11 to ABR11.5.
Disabling CBT was not possible, because the setting was not saved.
Cloning the backup plan did not help either, but instead of recreating it i found a workaround:
- export the backup plan
- import the backup plan
- delete the original backup plan