ESXi Configuration Backup - Network Disconnected

Thread needs solution
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 0

Hi Everyone,

Tried to create a task earlier to backup our ESXi Hosts and we are receieving several error warnings. The backup gets to about 60% and then fails with the following warnings:

Error code: 21
Module: 4
LineInfo: f35f747b3b21f8cd
Fields: function : DeleteFileW, filename : \\?\UNC\172.16.254.148\HostA_2016_04_04_13_16_20_357F.TIB
Message: Network disconnected.
--------------------
Error code: 65520
Module: 0
LineInfo: bd28fdbd64edb8bf
Fields: code : 2147942467
Message: The network name cannot be found
--------------------

Error code: 13
Module: 458
LineInfo: 60d54fe10d95ecf8
Fields: $module : C:\Program Files (x86)\Acronis\vmProtect\Windows Agent\vmms.exe
Message: The backup operation has failed on ESXi host 'esxi-01.cammell-laird.co.uk'.
--------------------
Error code: 13
Module: 458
LineInfo: 967ac13d78ea330b
Fields: 
Message: The backup operation has failed on ESXi host '{0}'.
--------------------
Error code: 25
Module: 4
LineInfo: ce542e14da203b87
Fields: 
Message: Error occurred while backing up.
--------------------
Error code: 25
Module: 4
LineInfo: ce542e14da203acd
Fields: 
Message: Error occurred while backing up.
--------------------
Error code: 3
Module: 4
LineInfo: 8fcfb40901bc34be
Fields: 
Message: Error occurred while writing the file.
--------------------
Error code: 21
Module: 4
LineInfo: f35f747b3b21f8cd
Fields: function : DeleteFileW, filename : \\?\UNC\172.16.254.148\HostA_2016_04_04_13_16_20_357F.TIB
Message: Network disconnected.
--------------------
Error code: 65520
Module: 0
LineInfo: bd28fdbd64edb8bf
Fields: code : 2147942467
Message: The network name cannot be found

I have attached the full log to this post.

The hosts are definitely accessible and there is no problem with authentication.

If anyone has any advice it would be greatly appreciated.

Thanks

Attachment Size
log.zip 249.44 KB
Mon, 04/04/2016 - 13:15
0 Users found this helpful
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Posts: 22
Comments: 3800

Hi Gary,

According to the log file the \\172.16.254.148\ share became inaccessible on 4th of Apr. while it worked on previous days. The error is a standard Windows API one: "The network name cannot be found", so likely something happened during the day which caused network connection failure to this share, while connection to other network resources (e.g. ESXi host) was Ok. You should first of all check whether this share can be accessed via Windows explorer from the machine where you have Acronis Backup for VMware installed (Windows Agent) - if there are problems with it then you can try resetting network connections via rebooting this machine for example. If this doesn't help then try backing up to some different network share or to local folder on the machine where you have Acronis Backup for VMware installed (Windows Agent) to further localize the issue.

Thank you.

--

Best regards,

Vasily

Acronis Virtualization Program Manager

Tue, 04/05/2016 - 08:04
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.