Failed to replicate backups

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Posts: 1
Comments: 1

On a task for EXSi configuration backup when copying to a second location I receive the following error. It ran one time successfully, but now receive an error every time it is run. Other task with a second location still work okay.

Task 'ESXi 's11vm02.pdc.pcwcnet' configuration Dual Destination' failed: 'Failed to replicate backups.
Additional info:
--------------------
Error code: 11
Module: 435
LineInfo: 555b5abba0950438
Fields:
Message: Failed to replicate backups.
--------------------
Error code: 115
Module: 161
LineInfo: ebe260f08eb372aa
Fields:
Message: Failed to replicate backups.
--------------------
Error code: 2
Module: 218
LineInfo: 338a407ad20e0987
Fields:
Message: Error occurred while running the backup and recovery engine.
--------------------'.

Tue, 01/14/2014 - 21:15
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Beginner
Posts: 1
Comments: 1

Here is the complete email

Copy has failed. Please check the log for additional information.
1 Information 1/14/14 2:47:05 PM Task 'ESXi 's11vm02.pdc.pcwcnet' configuration Dual Destination' changed its state from 'idle' to 'running'.
2 Information 1/14/14 2:47:05 PM Task 'ESXi 's11vm02.pdc.pcwcnet' configuration Dual Destination' was started.
3 Information 1/14/14 2:47:18 PM Backup archive copying
4 Information 1/14/14 2:47:18 PM Task 'ESXi 's11vm02.pdc.pcwcnet' configuration Dual Destination' changed its state from 'running' to 'idle'.
5 Error 1/14/14 2:47:18 PM Task 'ESXi 's11vm02.pdc.pcwcnet' configuration Dual Destination' failed: 'Failed to replicate backups.
Additional info:
--------------------
Error code: 11
Module: 435
LineInfo: 555b5abba0950438
Fields:
Message: Failed to replicate backups.
--------------------
Error code: 115
Module: 161
LineInfo: ebe260f08eb372aa
Fields:
Message: Failed to replicate backups.
--------------------
Error code: 2
Module: 218
LineInfo: 338a407ad20e0987
Fields:
Message: Error occurred while running the backup and recovery engine.
--------------------'.

Tue, 01/14/2014 - 22:49
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 22
Comments: 3800

Hi David,

The quoted error is too common unfortunately, so the exact reason cannot be defined. It could be a problem with the specific 2nd location used for example, so you can try specifying a different 2nd location first of all in order to localize the problem. After that I'd recommended to contact our support team with the full backup log (View->Show Logs->Save All To File from the web interface).

Thank you.
--
Best regards,
Vasily
Acronis vmProtect Program Manager

Wed, 01/15/2014 - 09:12
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