Insufficient permission to access file - VM Won't Start

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I have the pre-made ESXI VMprotect8 virtual machine running. I ran it on a trial and then inserted the keys when I purchased it. I have rebooted it a couple times during the trial and after without issue. The software runs fine in all regards.

I return from the holidays and I realize one of my 2 NFS stores (drives) that it uses as back destinations will not unmount or display in the web interface. So I try and reboot the VM. The VM will not shut down so I have to power it off.

I go to restart the VM and this is what I get

An error was received from the ESX host while powering on VM Acronis Backup.
Cannot open the disk '/vmfs/volumes/0a56f9ab-87b0e662/Acronis Backup/Acronis Backup.vmdk' or one of the snapshot disks it depends on.
Insufficient permission to access file

Any ideas how I can recover this?

Mon, 12/31/2012 - 14:02
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 88
Comments: 4769

Hello Steve,

Thank you for posting.

It is not clear at the moment what causes this issue. As a temporary workaround I would recommend editing the appliance settings and removing your local attached storage: /vmfs/volumes/0a56f9ab-87b0e662/Acronis Backup/Acronis Backup.vmdk

There is a similar post on VMware forums, you can take a look at it here. Most likely you will need to contact VMware support to address the NFS datastore issue.

Please let me know if you have additional questions.

Thank you.

Fri, 01/04/2013 - 14:23
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