Skip to main content

Problem Upgrading Virtual Appliance from 5155 to 5173. Its not detecting original Install?

Thread needs solution

Hi,
I decided to test vmProtect AVMP7_5173_en-EU and upgrade current Virtual Appliance (vr 5155_en_EU).
Problem: It is not detecting the 5155 Virtual Applicance.
OS = ESXi5

I followed the upgrade instructions but no current version is appearing.
As a matter of interest, I choose to install with same name "VirtualAppliance" it says that
"A Virtual Machine with this name already Exists” in turn know that ESXI5 has it there.

I certainly wouldn't want to start Jobs from scratch. Upgrade is the only option.
Suggestions welcome or has anybody else had this porblem?

0 Users found this helpful

Hello Paddy,

Thank you for your post.

It is possible the GUID of the virtual appliance was modified in the notes, that is why the virtual appliance is not detected.

We have a Knowledge Base article that helps resolve this issue and should you need additional help, we are always at your service.

Thank you.