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Problem when duplicate backup in second position

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Hi,
from 1 week i have problem to duplicate the backup in one second position, before it was ok, this are the errors:

Attività 'Backup Completo Doppia destinazione' fallita: 'Impossibile replicare i backup.
Informazioni aggiuntive:
--------------------
Codice errore: 11
Modulo: 435
LineInfo: 555b5abba095044d
Campi:
Messaggio: Impossibile replicare i backup.
--------------------
Codice errore: 115
Modulo: 161
LineInfo: ebe260f08eb372aa
Campi:
Messaggio: Impossibile replicare i backup.
--------------------
Codice errore: 2
Modulo: 218
LineInfo: 338a407ad20e0987
Campi:
Messaggio: Si è verificato un errore durante l'esecuzione del motore di backup e ripristino.
--------------------
Codice errore: 1080
Modulo: 1
LineInfo: e1f642d4fc709790
Campi:
Messaggio: Impossibile replicare le sezioni.
--------------------
Codice errore: 706
Modulo: 64
LineInfo: d143f4885f91ef31
Campi:
Messaggio: Impossibile replicare il backup.
--------------------
Codice errore: 1
Modulo: 7
LineInfo: a65ac6a07015af5b
Campi:
Messaggio: Internal error: no items to clone
--------------------'.

sorry for my bad english.

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Posts: 22
Comments: 3800

Hi Luca,

Such problem typically has unique reasons in each particular case so it has to be investigated separately. I've seen one case where it was caused by hardware problems on the 2nd destination (which was NAS) and in other case it was an issue in the product (Acronis vmProtect 8) which we have fixed in Acronis Backup for VMware (current version). You should submit a support issue with reference to this thread and continue the investigation from there. It makes sense to collect debug logs as described in https://kb.acronis.com/content/30926 article while reproducing the issue (you can run the 2nd destination task separately).

P.S. the temporary workaround would be to re-create the copied archive in the 2nd destination (delete it and let the task run again).

Thank you.
--
Best regards,
Vasily
Acronis Virtualization Program Manager