Unable to configure cifs shares for second destination backup
Hello,
Since few days I can´t configure the second destination backup to cifs share. the web console hangs on trying to show folders... The credentials are good and I can access from another windows machines.
The cifs share is a shared QNAP v4.2 folder.
I have tried an alternative by publishing a ftp folder but the job takes too long... About 3 days...
Thanks in advance

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Thanks for the answer,
The share is only available via CIFS, the Virtual Appliance and Qnap are running the latest builds. I have tried to acces to the share using a plain Windows machine and I can access without any problem.
I also tried to create a new Virtual Appliance but it still not work for me...
I think the only solution is using windows agent but I don't undertstand why it was working correctly before.
Best regards
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Hi,
If it worked before and now doesn't even on _new_ appliance then likely the problem is related to some changes in QNAP configuration and/or firmware update of the device. In any case we have experience fixing similar issues, so our support team should be able to help with further troubleshooting.
Thank you.
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Well, I am still waiting for an answer from Acronis support team. The case ID was created on monday but silence...
Thanks
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ASLOCON, please accept our appologies for the situation. I've check the related support case - emails were rejected by the mail system. Our engineers will reach out to you asap. If any questions, do not hesitate to PM me.
Thank you,
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