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VMP 9 - Cloud Storage

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VMP9 virt appliance - activated and added cloud storage. Created a new job, was able to login to the could account from the job setup, saved and ran job. Job fails within 1 min with error: Failed to create backup, error code 1, the given uri is empty.

Tried changing the archive name, no help. The online account is empty, there are no archives listed.

Any thoughts?

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Posts: 22
Comments: 3800

Hi Jeremy,

It makes sense to check the actual backup log first of all in order to see which exact errors are throwing out. The backup to online must work if you successfully activated the subscription under Configure->Licenses->Acronis Cloud Backup subscriptions, so checking the log file would be really helpful here (please attach it to this thread).

Thank you.
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Best regards,
Vasily
Acronis vmProtect Program Manager

You called it - I registered the license online, and could login to the account via the "create task" but I had not added anything to the VMProtect under Configure -licenses

Thanks much!