Skip to main content

VMP9 Copy to second location failed

Thread needs solution

I enabled copy backup to 2nd location feature. Some of the copy jobs are successful but most are not. Any help is appreciated. Attached is a log file with the errors.

Robert

Attachment Size
log.xml_.zip 12.36 KB
0 Users found this helpful
frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Posts: 22
Comments: 3800

Hi Robert,

The issue in your case appears to be a specific one related to particular archive locations configuration + events which happened in between. Can you please clarify whether the dual-destination tasks (I can see that all of them are now failing with the same error) were running successfully before? Will it work if you specify a new archive name for the 2nd destination? I'll also need to check the history of the events on the appliance, i.e. if the tasks were successful before, then there must be some event which triggered the failure. To do so I'll need the /var/lib/Acronis/vmProtect folder contents packed in .zip as described in the troubleshooting section of http://kb.acronis.com/content/36100 . Can you please send me them in a private message so that I can check.

Thank you.
--
Best regards,
Vasily
Acronis vmProtect Program Manager