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vmprotect big disk to ftp

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i have a vm with 2 vmdk.
one with 2 partitions (all 120Gb)
other with 1 partition (160Gb)
when i backup to ftp , the backup begin well then il get the log in the the file attachements below.
thanks for help

the same machine backup via a network share process good.

Attachment Size
log.txt 5.48 KB
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Hello Manuel,

Thank you for using Acronis software.

From the logs, I guess, you are using vmProtect 7. In this case, I want to inform you, that Acronis is currently offering to participate into the vmProtect 8 Beta program. 

It not seems to be an issue with backup to ftp location. Ensure that the VMware Tools are up to date. To ensure this, uninstall the VMware Tools and re-install it fresh in the affected virtual guest systems.

Than please try to create a snapshot in vSphere client by using the option “quiesced snapshot”. If this also fails, then please look into this article in our knowledge base. You will find links to the VMware knowledge base with several solutions to get your virtual guest systems back to running snapshots.

Let me know if you need additional help please.

Thank you.