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vmProtect virtual appliance does not recognize new VMs

Thread needs solution

Hi.
We created some new VMs but i cannot add them to the backup task.
Also when i create a new task it does not show the new VMs.
Only when i reboot the virtual appliance it shows the new VMs.
We are using V8.0.8.128 of vmprotect and VCenter 5.1.
Anyobdy an idea how to solve this.
Thanks in advance.

0 Users found this helpful

Hello Markus,

Welcome to the forum. I am happy to help you with your problem.

I have checked your account and found that you have a valid support. This error is unfortunately not easy to analyze, and therefore I would recommend that you contact our support. All support options to our Customer handbook.

If there is anything else, we can do for you, please let me know.

Thank you.