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VMProtect Web Console does not open

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We are unable to open the web console for VMProtect the backups seem to be completing fine but cannot manage the backups, I can ping the IP address of web console, but the browser will not open the page "page cannot be displayed" error message. I have tried changing to DHCP and changed the IP address to a different one. Please advise

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dear andy,

i had the same experience, after a powerloss the acronis vm was shutdown.. and after that the guis was messed up. i did a post also but no responce.
in the end i chucked away all the backups and started over.. (the second time!!) but you could also move over the files an continue the backup
but unfortunatly there is no way to export the config so you have to do this by hand again. now while i did this for a few times i know it by heart unfortunatly ;)