VMProtect9 fails to backup Domain Controller...

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Member
Posts: 5
Comments: 21

I am running ESXI 5.5. Trying to back up one of our Domain controllers (Server 2003 R2) using app-aware (active Directory). Our vmprotect instance is the Windows version.

The initial backup went just fine. When VMProtect goes to make the next (incrimental) backup, it claims to have succeed, but actually fails. The log:
Backup has been successfully completed.
1 Information 1/20/2014 11:53:44 AM Task 'Back up TRDC02 Domain Controller' changed its state from 'idle' to 'running'.
2 Information 1/20/2014 11:53:44 AM Task 'Back up TRDC02 Domain Controller' was started.
3 Information 1/20/2014 11:53:45 AM Backing up VM(s).
4 Information 1/20/2014 11:53:46 AM Successfully connected to 'VMware vCenter Server 5.5.0 build-1312298'.
5 Information 1/20/2014 11:53:46 AM Successfully connected to 'VMware ESXi 5.5.0 build-1331820' through VMware vCenter Server.
6 Information 1/20/2014 11:53:47 AM Successfully connected to 'VMware ESXi 5.5.0 build-1331820' through VMware vCenter Server.
7 Information 1/20/2014 11:53:47 AM Successfully connected to 'VMware ESXi 5.5.0 build-1331820' through VMware vCenter Server.
8 Information 1/20/2014 11:53:47 AM Successfully connected to 'VMware ESXi 5.5.0 build-1331820' through VMware vCenter Server.
9 Information 1/20/2014 11:53:49 AM Successfully connected to 'VMware vCenter Server 5.5.0 build-1312298'.
10 Information 1/20/2014 11:53:52 AM Successfully connected to 'VMware vCenter Server 5.5.0 build-1312298'.
11 Information 1/20/2014 11:53:52 AM Successfully connected to 'VMware ESXi 5.5.0 build-1331820' through VMware vCenter Server.
12 Information 1/20/2014 11:54:42 AM Collected meta backup started for application: Active Directory
13 Information 1/20/2014 11:54:42 AM Meta collection started for application: Active Directory
14 Information 1/20/2014 11:55:04 AM Creating snapshot (1/20/2014 11:54:43 AM).
15 Information 1/20/2014 11:55:06 AM Loading virtual machine 'vm://2DB71899-EBCB-491F-9460-1A1297FD9A65/5012fc1c-6d25-bc7a-6cf1-0e8dffd96856?host=host-41&type=vmwesx' into the disk subsystem.
16 Information 1/20/2014 11:55:07 AM VMware_VDDK: SSLVerifyIsEnabled: failed to open the product registry key. Falling back to default behavior: verification off. LastError = 0
17 Information 1/20/2014 11:55:07 AM VMware_VDDK: SSL_VerifyX509: Certificate verification is disabled, so connection will proceed despite the error
18 Information 1/20/2014 11:55:09 AM VMware_VDDK: SSLVerifyIsEnabled: failed to open the product registry key. Falling back to default behavior: verification off. LastError = 0
19 Information 1/20/2014 11:55:09 AM VMware_VDDK: SSL_VerifyX509: Certificate verification is disabled, so connection will proceed despite the error
20 Information 1/20/2014 11:55:10 AM Analyzing partition 'C:'...
21 Information 1/20/2014 11:55:10 AM Analyzing partition 'D:'...
22 Information 1/20/2014 11:55:18 AM Analyzing partition '2-0'...
23 Information 1/20/2014 11:55:18 AM Analyzing partition '2-0'...
24 Information 1/20/2014 11:55:19 AM Create Incremental Backup From: Disk '1', Disk '2' To file: "avfs:/local?E:/TRDC02-DomainController.TIB" Compression: High Exclude: Files matching mask Match criterion:
25 Information 1/20/2014 11:55:20 AM Backing up additional file 'TRDC02-000001.vmdk'.
26 Information 1/20/2014 11:55:21 AM Backing up additional file 'TRDC02.nvram'.
27 Information 1/20/2014 11:55:22 AM Backing up additional file 'TRDC02.vmdk'.
28 Information 1/20/2014 11:55:23 AM Backing up additional file 'TRDC02.vmx'.
29 Information 1/20/2014 11:55:24 AM Backing up additional file 'TRDC02.vmxf'.
30 Information 1/20/2014 11:55:24 AM Backing up additional file 'TRDC02_1-000001.vmdk'.
31 Information 1/20/2014 11:55:25 AM Backing up additional file 'TRDC02_1.vmdk'.
32 Information 1/20/2014 11:55:26 AM Backing up additional file '82AD566D-4544-4341-83E8-BFBEF2847028_ad'.
33 Information 1/20/2014 11:55:26 AM Backing up additional file 'vss_manifests.zip'.
34 Information 1/20/2014 11:55:33 AM Error occurred while reading the file.
Additional info:
--------------------
Error code: 1
Module: 4
LineInfo: 7ceb2cdc9fb12059
Fields: function : ReadFile
Message: Error occurred while reading the file.
--------------------
Error code: 65520
Module: 0
LineInfo: bd28fdbd64edb8bf
Fields: code : 2147943850
Message: Insufficient system resources exist to complete the requested service
--------------------
35 Error 1/20/2014 11:55:33 AM Cannot perform this operation in quiet mode.

Error code: 0x10407
Tag: 0xFDC1CBDF2C233660
Error occurred while reading the file. Insufficient system resources exist to complete the requested service

Error code: 0x40001
Tag: 0xFDC1CBDF2C233661
36 Information 1/20/2014 11:55:34 AM Remove snapshot (snapshot-3597).
37 Information 1/20/2014 11:55:44 AM The disaster recovery plan has been successfully created as file 'DRP for Back up TRDC02 Domain Controller' in location '\\trstorage\Backups\VM_Backups\'.
38 Information 1/20/2014 11:55:44 AM Task 'Back up TRDC02 Domain Controller' changed its state from 'running' to 'idle'.
39 Information 1/20/2014 11:55:44 AM Task 'Back up TRDC02 Domain Controller' succeeded.

Ideas? I verified that vmware tools (vss provider) is installed in the VM.

Attachment Size
log.zip 2.18 KB
Mon, 01/20/2014 - 20:04
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Posts: 22
Comments: 3800

Hi Bill,

The problem here appears to be related to the specifics of Windows OS where vmProtect Agent is installed. The error "Insufficient system resources exist to complete the requested service" is a common one and is related to file copying operation (when vmProtect tries to copy the data over to backup location). I'd recommended first of all increasing the IRPStackSize value up to 18 as described in http://social.technet.microsoft.com/Forums/windowsserver/en-US/5fb3cd43… . If this doesn't help then check Windows Event log for errors occurred while the backup was running - it may give you more clues.

The possible workaround is to install vmProtect as Virtual Appliance onto the ESXi host where the VM resides and back up the AD VM to the share on the original Windows Machine (share the E: drive to make it accessible over network, so that you can back up to it from the Virtual Appliance). The performance should be approximately the same unless you are have direct SAN access set up (ESXi datastore LUNs are attached to Windows Agent).

I'd recommended to localize the issue first of all, i.e. try running a virtual appliance to make sure that the problem is related to Windows Agent only and after it is confirmed - try inreasing the IRPStackSize value on the Windows Agent side.

Thank you.
--
Best regards,
Vasily
Acronis vmProtect Program Manager

Tue, 01/21/2014 - 07:44
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Member
Posts: 5
Comments: 21

Will try the stack size and let you know. I am running VMProtect in a Windows machine, not the appliance (created my own appliance on a stand alone Server 2003 R2 machine). The Linux appliance ate up a lot of resources and HATED my Windows share in the off-site location :P

Tue, 01/21/2014 - 20:14
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Member
Posts: 5
Comments: 21

Will try the stack size and let you know. I am running VMProtect in a Windows machine, not the appliance (created my own appliance on a stand alone Server 2003 R2 machine). The Linux appliance ate up a lot of resources and HATED my Windows share in the off-site location :P

Tue, 01/21/2014 - 20:16
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Member
Posts: 5
Comments: 21

I am assuming the changes are to be made on the Domain Controller, so...
I set the IPRPStackSize to 0x20, PoolUsageMaximum to 50 (decimal), PagedPoolSize to ffffffff and rebooted the VM. (domain controller)
Same issue.
Cleared event logs in the VM, re-ran the job again, same issue. event logs in the VM show no issues. VMware snapshot provider starts as usual.
The backup job starts, snapshot made, gets to 4% (in a minute or so), then removes snapshot and fails.
Which one do I change to see if it gets further?

Log:
Backup has been successfully completed.
1 Information 1/21/2014 3:33:10 PM Task 'Back up TRDC02 Domain Controller' changed its state from 'idle' to 'running'.
2 Information 1/21/2014 3:33:10 PM Task 'Back up TRDC02 Domain Controller' was started.
3 Information 1/21/2014 3:33:10 PM Backing up VM(s).
4 Information 1/21/2014 3:33:11 PM Successfully connected to 'VMware vCenter Server 5.5.0 build-1312298'.
5 Information 1/21/2014 3:33:11 PM Successfully connected to 'VMware ESXi 5.5.0 build-1331820' through VMware vCenter Server.
6 Information 1/21/2014 3:33:12 PM Successfully connected to 'VMware ESXi 5.5.0 build-1331820' through VMware vCenter Server.
7 Information 1/21/2014 3:33:12 PM Successfully connected to 'VMware ESXi 5.5.0 build-1331820' through VMware vCenter Server.
8 Information 1/21/2014 3:33:12 PM Successfully connected to 'VMware ESXi 5.5.0 build-1331820' through VMware vCenter Server.
9 Information 1/21/2014 3:33:13 PM Successfully connected to 'VMware vCenter Server 5.5.0 build-1312298'.
10 Information 1/21/2014 3:33:17 PM Successfully connected to 'VMware vCenter Server 5.5.0 build-1312298'.
11 Information 1/21/2014 3:33:17 PM Successfully connected to 'VMware ESXi 5.5.0 build-1331820' through VMware vCenter Server.
12 Information 1/21/2014 3:34:07 PM Collected meta backup started for application: Active Directory
13 Information 1/21/2014 3:34:07 PM Meta collection started for application: Active Directory
14 Information 1/21/2014 3:34:23 PM Creating snapshot (1/21/2014 3:34:08 PM).
15 Information 1/21/2014 3:34:25 PM Loading virtual machine 'vm://2DB71899-EBCB-491F-9460-1A1297FD9A65/5012fc1c-6d25-bc7a-6cf1-0e8dffd96856?host=host-41&type=vmwesx' into the disk subsystem.
16 Information 1/21/2014 3:34:26 PM VMware_VDDK: SSLVerifyIsEnabled: failed to open the product registry key. Falling back to default behavior: verification off. LastError = 0
17 Information 1/21/2014 3:34:26 PM VMware_VDDK: SSL_VerifyX509: Certificate verification is disabled, so connection will proceed despite the error
18 Information 1/21/2014 3:34:28 PM VMware_VDDK: SSLVerifyIsEnabled: failed to open the product registry key. Falling back to default behavior: verification off. LastError = 0
19 Information 1/21/2014 3:34:28 PM VMware_VDDK: SSL_VerifyX509: Certificate verification is disabled, so connection will proceed despite the error
20 Information 1/21/2014 3:34:29 PM Analyzing partition 'C:'...
21 Information 1/21/2014 3:34:30 PM Analyzing partition 'D:'...
22 Information 1/21/2014 3:34:38 PM Analyzing partition '2-0'...
23 Information 1/21/2014 3:34:38 PM Analyzing partition '2-0'...
24 Information 1/21/2014 3:34:39 PM Create Incremental Backup From: Disk '1', Disk '2' To file: "avfs:/local?E:/TRDC02-DomainController.TIB" Compression: High Exclude: Files matching mask Match criterion:
25 Information 1/21/2014 3:34:40 PM Backing up additional file 'TRDC02-000001.vmdk'.
26 Information 1/21/2014 3:34:41 PM Backing up additional file 'TRDC02.nvram'.
27 Information 1/21/2014 3:34:42 PM Backing up additional file 'TRDC02.vmdk'.
28 Information 1/21/2014 3:34:43 PM Backing up additional file 'TRDC02.vmx'.
29 Information 1/21/2014 3:34:43 PM Backing up additional file 'TRDC02.vmxf'.
30 Information 1/21/2014 3:34:44 PM Backing up additional file 'TRDC02_1-000001.vmdk'.
31 Information 1/21/2014 3:34:45 PM Backing up additional file 'TRDC02_1.vmdk'.
32 Information 1/21/2014 3:34:46 PM Backing up additional file '82AD566D-4544-4341-83E8-BFBEF2847028_ad'.
33 Information 1/21/2014 3:34:46 PM Backing up additional file 'vss_manifests.zip'.
34 Information 1/21/2014 3:34:54 PM Error occurred while reading the file.
Additional info:
--------------------
Error code: 1
Module: 4
LineInfo: 7ceb2cdc9fb12059
Fields: function : ReadFile
Message: Error occurred while reading the file.
--------------------
Error code: 65520
Module: 0
LineInfo: bd28fdbd64edb8bf
Fields: code : 2147943850
Message: Insufficient system resources exist to complete the requested service
--------------------
35 Error 1/21/2014 3:34:54 PM Cannot perform this operation in quiet mode.

Error code: 0x10407
Tag: 0xFDC1CBDF2C233660
Error occurred while reading the file. Insufficient system resources exist to complete the requested service

Error code: 0x40001
Tag: 0xFDC1CBDF2C233661
36 Information 1/21/2014 3:34:54 PM Remove snapshot (snapshot-3611).
37 Information 1/21/2014 3:34:55 PM Task 'Back up TRDC02 Domain Controller' changed its state from 'running' to 'idle'.
38 Information 1/21/2014 3:34:55 PM Task 'Back up TRDC02 Domain Controller' succeeded.

Wed, 01/22/2014 - 00:43
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Posts: 22
Comments: 3800

Hi Bill,

The IRPStackSize value should be increased on the Windows machine where you have vmProtect Agent installed (the standalone Windows Server 2003 R2). Looks like you increased it on the wrong computer (DC) :( . In fact this value makes sense mostly for Windows Server 2003, while it's not applicable to Win2k8 or higher.

Thank you.
--
Best regards,
Vasily
Acronis vmProtect Program Manager

Wed, 01/22/2014 - 06:47
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Member
Posts: 5
Comments: 21

I took IRPStackSize to 32, same issue. I also changed PoolUsageMaximum to 60 and PagedPoolSize to FFFFFFFF and rebooted.
No change. Nothing in the Windows event logs.

So is this strictly a server 2003 issue? I COULD use a different OS if needed for my appliance :D What ones are supported (and recommended)?

Added info: Here is the appliance set up:
Server 2003 R2 (sp2) 64-bit
2 Gigs RAM
Dual Xeon processors (older ones)
129 GB left on boot drive
ISCSI connection to backup storage drive.

I DO have another server I could use that has 4 gigs RAM and I-5 processor (quad core, same speed as old xeons) if needed.

Wed, 01/22/2014 - 18:52
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Member
Posts: 5
Comments: 21

I created a new appliance with Server 2008 R2 and looks like the backup is proceeding (although a full is being done since too many changes occured I guess)

It is at 25% and still going. Only thing in the logs so far is:
Forced sector-by-sector mode.
Additional info:
--------------------
Error code: 46
Module: 7
LineInfo: a5695862aaf8e775
Fields: PartitionId : 221
Message: Forced sector-by-sector mode.
--------------------
Error code: 28
Module: 7
LineInfo: 89d94b01b483dcca
Fields:
Message: Run list is corrupted.
--------------------
:)

Thu, 01/23/2014 - 02:25
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Posts: 22
Comments: 3800

Hi Bill,

Yes, the problem is specific to Win2k3 but not really to the hardware specs of your system (the ones you listed are more than enough) - some dancing with IRPStackSize value should've helped (I've seen cases when IRPStackSize=20 didn't work, while IRPStackSize=18 did the trick - it's really kind of a magic parameter :)). Though from what I can see you had more success with vmProtect Agent Win2k8 R2, so let's stick to it.

The last quoted message from the logs means that the backup is made in sector-by-sector mode since there were errors found on the file system. It makes sense to run chkdsk inside the guest OS of the backed up VM.

There is a known issue (see http://forum.acronis.com/forum/42770#comment-134286) describing similar symptoms but it is related only to backup of Win2k8 and higher guest OSes, while in your case you're backing up a DC installed on Win2k3, so it must be something on the guest OS file system and chkdsk should help to reveal it.

Thank you.
--
Best regards,
Vasily
Acronis vmProtect Program Manager

Thu, 01/23/2014 - 06:59
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Member
Posts: 5
Comments: 21

Cool cool. Ran chkdsk and fixed it. FYI, I LOVE the feature that warns you... Points out issues before they otherwise get noticed!!!
BTW.. in some of the posts, Acronis recommends changing a VM size to fix certain issues.. What if its a vRDM?
Thanks again for all the help!

Thu, 01/23/2014 - 19:46
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Posts: 22
Comments: 3800

Hi Bill,

Glad I could help :) Can you show me some links where changing the VM size is recommended, so that I can check? I don't recall any specific issues where these actions might be necessary. We do adjust the size of the disks upon the restore in some cases (align the sectors), but it's really not something that should be done manually.

Thank you.
--
Best regards,
Vasily
Acronis vmProtect Program Manager

Fri, 01/24/2014 - 07:27
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Member
Posts: 5
Comments: 21

http://kb.acronis.com/content/36993 (seeing the 46/24 messages on a cpl vm's, ran chkdsk already)

Also, Any idea why the VMProtect recovery plan would have the IP address of the ISCSI nic instead of the one connected to Vcenter? (the one that the admins / users can get to)
1. Connect to the agent at https://192.168.200.28:9877. Should be 10.0.1.28:9877

Installed with the ISCSI nic turned off, so VCenter plugin is fine, etc. Just wrong address in that message. Is it editable?

And yes, the host shows right with the vcenter address on the network :D

Fri, 01/24/2014 - 18:45
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Posts: 22
Comments: 3800

Hi Bill,

Concerning KB 36993 - I've posted the link to the thread where these messages were explained: http://forum.acronis.com/forum/42770#comment-134286 . In short it's safe to ignore them for Win2k8+ guest VMs.

The address of the vmProtect agent in DRP is picked up from the OS settings and vmProtect takes the 1st discovered NIC (in your case it appears that iSCSI interface is the first one and therefore it is picked up). This setting is not configurable at the moment unfortunately.

Thank you.
--
Best regards,
Vasily
Acronis vmProtect Program Manager

Mon, 01/27/2014 - 06:37
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Member
Posts: 5
Comments: 21
Vasily wrote:

Hi Bill,

The address of the vmProtect agent in DRP is picked up from the OS settings and vmProtect takes the 1st discovered NIC (in your case it appears that iSCSI interface is the first one and therefore it is picked up). This setting is not configurable at the moment unfortunately.

LOL I fixed it the 'old school' easy way. Very High tech and hush-hush...
I set both nics to dhcp, reversed the cables, then set the addresses back in to the correct NICs. :D Now the report has the right IP Address :P

Mon, 01/27/2014 - 21:24