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XXX Acronis.vmProtect.Task.Backup.label not found in vcenter keeps hanging

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dear all.

ok first of all the task message name in vcenter "XXX Acronis.vmProtect.Task.Backup.label not found"
should this not be the backup task name? right? to me this seems a bug

furthermore when this tasks keep hanging.. in vcenter for days.. how to kill it?

should there not be an acronis process that checks vcenter for missing jobs and or opensnapshots that need to be cleaned?

see attached screeshot

Attachment Size
acronis-vmprotect7-jobhangandname.png 10.99 KB
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Hello Jan,

Thank you for reporting about the problem.

It looks like you've enabled vCenter integration, then disabled it, but didn't restart the vSphere client. The issue should be solve by restarting it.

Please check whether it helps, and let us know the results.

Thank you.