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0x8004103A WMI 'ExecQuery failed for query '%ls

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Hello, we have had the problem for a long time when we perform Windows updates and restart the server, a VM then no longer makes a backup and aborts with the error mentioned above. The main machine and the second VM run normally without errors. Can you help me here? Thank you, Stefan

 

 

Web Console Service: V.12.5.3255

Backup Management Server: V.12.5.7970

Backup Management Console: V.12.5.2058

Attachment Size
Fehlermeldung.pdf 46.97 KB
Backup Fehler.JPG 74.18 KB
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Hello Stefan,

thank you for your posting! WMI errors may be very tricky and often require assistance of MS support. I'd recommend checking the troubleshooting steps described in 62731: How to troubleshoot WMI errors first.