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Active protection service getting disabled.

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Active protection service getting disabled automatically tried to enable and start but automatically changes to disabled, also tried to set manual but same happens.

Please help...

 

Thanks.

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Posts: 250
Comments: 7092

Hello Ram,

thank you for your posting! I'd recommend checking Windows event logs for crashes of Acronis Active Protection service (acronis_protection_service.exe). Follow this article.

If you see the evidence of crashes or it's not possible to identify the root cause of the issue, please collect System information on the affected machine and contact Acronis Customer Central for investigation.