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"next backup" not scheduled and running at incorrect times

Thread needs solution

Version: Acronis Backup 12.5 Build 10130

OS: Server 2008 R2 SP1 

 

Manually ran backups work perfectly fine, however, despite only one backup plan being applied to machines, and the correct time for "next backup" is availible in the plan, backups are running at the wrong times, and then showing up as "not scheduled" in devices. 

Once the time passes when the backup actually should have ran, I get the error "The backup did not start as scheduled. Either it was skipped automatically because the previous backup was still running or there was another unknown issue with the backup scheduler"

For all of the machines that didn't already show "not scheduled" for the next backup once I applied the plan, after the first time they automatically ran they all began showing "not scheduled" under devices.

 

I have read the following posts below. Backups are not set to run after a set period of time, they run at a specific day and time each week. The VMs were also not down at the time backups tried to run, nor have I set any settings that should prevent the backup from completing

https://kb.acronis.com/content/63699

Running backup manually did not solve the issue

 

https://forum.acronis.com/forum/acronis-backup-125/incorrect-status-and…

https://kb.acronis.com/content/57910

I have let all of the backups run through a full weeklong cycle, and this did not help. Instead they all through the "backups did not start" error when they were supposed to have ran, but for some reason they are all continuing to back up at the incorrect times

 

It should have ran at 11:46 AM:

image 831

 

But instead, it ran even earlier, around 4:48 AM 

image 834

 

After this, despite showing up in the backups menu, in the devices menu the next backup is unscheduled.

image 829

image 830

It also through the error when it tried to run at 11:46 AM:

image 833

 

 

 

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